At LinkedIn we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option meaning you can both work from home and commute to a LinkedIn office depending on whats best for you and when it is important for your team to be together.
We are looking for anAccount Directorto join our teamasa trusted adviserwith a relentless focus onbringing value to our customerswithin Enterprise sector. You will be responsible for helping our customers effectively engage withoursolutions(Talent Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals you will always have your clients best interest in mind and act as their internal advocate to ensure they are set up for success.
Responsibilities:
- ResearchesCustomers business and prepares thoughtful questions and insights in advance of customer meetings
- Asks layered openended questions to understand and clarify Customers objectives and challenges beyond surfacelevel detail
- Builds relationships with multiple stakeholders (vertically and horizontally) across the Customers organization
- Shifts communication style and content to fit the needs of different stakeholders
- Leads with Solutions not products when making recommendations aligned to Customer objectives
- Sells with Integrity
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
- Uses data and insights to support investment recommendations or overcome customer objections
- Proactively mitigates churn risk by adopting a smart customercentric approach
- Engages customersthroughout to confirm and clarify value and adaptsastrategy when needed to optimize ROI
- Drives Customer growth by proactively identifying opportunities to deliver greater customer value
- Applies business acumen in Account Planning by considering economic industry and company factors with a Customercentric lens
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
- Agrees to joint accountability with colleagues and crossfunctionalteams foroptimal customer success
- Practices humility and asks for help from colleagues when faced with a challenge or unknown
- Is disciplined in Territory and Account Planning Forecasting and Quota Attainment
- Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles
Qualifications :
Basic Qualifications:
- 6 years of relationship building sales experience
- Business level of fluency in both verbal and written Japanese and English
Preferred Qualifications:
- Experience working with Clevel customers for solution sales
- Experience with HR software
- BA/BS degree or equivalent in a relatedfield
- Experience with SaaS opportunities and Salesforce platform
- Experience selling IT solutions
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Strong negotiation and accurate forecasting skills
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Excellent communication negotiation and forecasting skills
- Demonstrated ability to find and manage highlevel business in an evangelistic sales environment
- Ability to gather and use data to inform decision making and persuade others
- Ability to assess business opportunities and read prospective buyers
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Suggested Skills:
- Interpersonal skills
- Multiple Stakeholder Management skills
- Communication skills
Additional Information :
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No
Employment Type :
Fulltime