Senior Assistant Director Scholarship Manager Hybrid
Senior Assistant Director Scholarship Manager Hybrid
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Job Description
About UMass Amherst
UMass Amherst the Commonwealths flagship campus is a nationally ranked public research university offering a full range of undergraduate graduate and professional degrees. The University sits on nearly 1450acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition the University is part of the Five Colleges (including Amherst College Hampshire College Mount Holyoke College and Smith College) which adds to the intellectual energy of the region.
Job Summary
Under the direction of the Associate Director of Financial Aid the Senior Assistant Director Scholarship Manager manages the implementation and administration of the universityapproved scholarship management program (currently Blackbaud Award Management/ AcademicWorks) creating and executing ongoing training and educational initiatives to ensure that Blackbaud Award Management is properly utilized in all academic units.
Essential Functions
Program Management 40
- Supervises the development and maintenance and oversees the daytoday operations of Blackbaud Award Management (BBAM).
- Provides training and best practices data to scholarship administrators and scholarship review committee members.
- Updates the internal BBAM knowledgebase and produces training materials to support campus partners.
- Manages scholarship data and works closely with UMass Financial Aid and UMass Information Technology to ensure accurate and current information.
- Creates conditional applications custom reports and dashboards for scholarship administrators.
- Benchmarks industry best practices in scholarship management and remains current on BBAM software updates and changes.
Collaboration with External Stakeholders 50
- Serves as subject area expert and campuswide resource for and liaison between BBAM scholarship software company and University representatives regarding the implementation and ongoing management of scholarship awarding tracking and reporting within BBAM.
- Works with campus partners to develop and implement a strategic plan for awarding scholarships utilizing the BBAM system. Recommends efficiencies/improvements in overall scholarship process.
- Coordinates annual cycle management process to archive prior year scholarship applications and open new year scholarship processing.
- Works with marketing and communications/ University Relations teams to improve student access to scholarships through webpages social media and other marketing and communications.
- Maintains regular communication and responds to daily requests for information from internal and external constituencies regarding the onboarding of scholarship criteria and data to be loaded into BBAM.
- Monitors and enforces scholarship data sharing and confidentiality policy for administrators and reviewers.
- Coordinates with other staff members to review and identify scholarship awarding and trends.
- Monitors new technology and/or scholarship management products and provides recommendations to Enrollment Management leadership to remain current with emerging technologies.
Other Functions
- Assists with the awarding of scholarships to students within the campus Student Information System Financial Aid module.
- Assists with the setup of scholarship fund configurations within the campus Student Information System.
- Performs other duties as assigned or required to meet Department Executive Area/Division and University goals and objectives.
Minimum Qualifications (Knowledge Skills Abilities Education Experience Certifications Licensure)
- Bachelors Degree.
- Three 3 years experience administering student financial aid admissions or scholarship and gift management.
- Demonstrated experience managing databases including design maintenance and data integrity preferably in a scholarship financial aid or student services context.
- Proficiency with database management systems and familiarity with CRM or scholarship management platforms.
- Excellent written verbal and interpersonal skills.
- Excellent organizational and administrative skills.
- Ability to work autonomously using professional judgment to make decisions.
- Proven ability to work cooperatively and effectively with senior management staff and constituent groups across all levels of the organization and to maintain productive professional relationships in complex demanding environments.
- Demonstrated experience providing training and making presentations to diverse populations.
Preferred Qualifications (Knowledge Skills Abilities Education Experience Certifications Licensure)
- Experience as scholarship management software administrator preferably Blackbaud Award Management.
- Experience with an integrated student administrative software system or related Enrollment Management studentbased technologies preferably PeopleSoft preferred.
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
- Monday Friday 8:00am to 4:00pm.
- This position has the opportunity for a hybrid work schedule which is defined by the University as an arrangement where an employees work isregularly performed at a location other than the campus workspace for a portion of the week. Asthis position falls within the Professional Staff Union it is subject to the terms and conditionsof the Professional Staff Union collective bargaining agreement.
Salary Information
Salary Level 28.
Special Instructions to Applicants
Along with the application please submit a resume cover letter and contact information for three 3 professional references. The search will remain open until filled.
UMass Amherst is committed to a policy of equal opportunity without regard to race color religion caste creed sex age marital status national origin disability political belief or affiliation pregnancy and pregnancyrelated condition(s) veteran status sexual orientation gender identity and expression genetic information natural and protective hairstyle and any other class of individuals protected from discrimination in employment admission to and participation in academic programs activities and services and the selection of vendors who provide services or products to the University. To fulfill that policy UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities women persons with disabilities and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes rules and regulations concerning equal opportunity and affirmative action.
Required Experience:
Director
Employment Type
Full-Time
