We are looking for an exceptional forwardthinking lawyer and privacy & AI professional to join us as Director Legal Privacy & AI. Reporting to our VP of Legal & Privacy / Global DPO you will be part of Trustpilots broader Trust leadership team and help provide the strategic vision that ensures we deliver a bestinclass approach to Privacy & AI compliance globally. Youll also be rolling your sleeves up and working with your team to support the business to solve the broad range of complex challenging and often ambiguous problems that arise daytoday at the cutting edge of trust online.
Wed love to hear from confident and committed people who are passionate about Privacy & AI who relish a challenge and who cant wait to get stuck in and make a difference!
What youll be doing:
Leadership & Strategy
- Be accountable for the delivery of a bestinclass approach to Privacy & AI compliance that enhances our Trust credentials without compromising commercial success.
- Help set strategic direction and embrace the use of AI and other innovative technologies to maximise scalability and quality.
- Lead our approach to partnering with key business functions to effectively operationalise Privacy & AI policies.
- Manage mentor and develop a team of three privacy professionals and provide leadership across our broader Trust function.
- Report to leadership on key Privacy & AI KPIs governance risks developments and compliance initiatives.
Privacy & AI Compliance
- Manage our Privacy & AI governance programs ensuring our services and data processing activities align with key compliance requirements globally focusing on EU and emerging US and international laws.
- Shape and lead effective implementation of privacybydesign data governance and accountability strategies including the use of DPIAs LIAs ROPA vendor diligence and cookie and marketing consent management.
- Lead on highimpact highrisk privacy incidents and projects such as data breaches or regulatory complaints and investigations and on reporting to the Board and related committees on matters of Privacy & AI compliance.
- Partner with technical teams to evaluate AI models for fairness transparency and accountability.
- Monitor existing laws and ensure our Privacy & AI compliance programs remain fit for purpose and in line with changing regulatory and customer expectations.
- Evaluate proposed new datarelated legislation and support our Public Affairs team to understand and influence laws in a way that best advances Trustpilots mission to be a universal symbol of trust.
- Help operationalise privacy and introduce automated scalable solutions to improve the management of privacy tickets data records PIAs and other privacy projects and processes.
Business partnering & support
- Lead Privacy & AI support to the business in significant commercial transactions and strategic partnerships including drafting and negotiating privacy provisions and due diligence in a range of contracts and M&A scenarios.
- Drive highprofile and highimpact multijurisdictional datarelated initiatives across the business supporting and advising key stakeholders and making pragmatic riskbased decisions.
- Provide training and guidance to internal teams on privacy AI governance and data protection best practices.
- Engage with leadership and stakeholders to drive privacy and AI governance awareness and adherence.
Who you are:
- 10 years PQE gained at least partly inhouse and with experience in a fastgrowing multijurisdictional business ideally in the tech sector.
- Expertise in global privacy & AI regulations (GDPR EU AI Act & emerging US law equivalents in particular) and passionate and knowledgeable about the legal and trust implications of Privacy and AI in equal measure.
- Experienced leader and strategic thinker with a passion for rolling your sleeves up and making things happen.
- A technical expert who prides yourself on your ability to give practical businessoriented advice.
- Experience operationalizing privacy using privacy management tools and reporting on key privacy metrics.
- Team player with a fun positive disposition
Desirable features:
- CIPP or other privacyspecific qualifications;
- Experience operating in a 2sided marketplace;
- Experience in startup/scaleup/listed environments;
- Experience in a consumerfocused business or industry;
- Experience working in a global or multinational environment;
- Project management experience;
- Additional European language beyond English.
We are:
A downtoearth fun and engaging team of experienced lawyers and privacy professionals who pride ourselves on being positively human and collaborative. Extensive legal knowledge is a given but an ability to provide commercial entrepreneurial advice in a global environment is what makes us stand apart from the rest. As a function we are bringing real change within the business and the wider online review sector with a mission to help Trustpilot become a universal symbol of trust.
Whats in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package bonus
- Restricted Stock Units
- 25 days holiday per year increasing to 28 days after 2 years of employment
- Private Medical Insurance
- Critical Illness Cover
- Tailored leadership development program consisting of workshops coaching opportunities and structured feedback mechanisms to enable worldclass leadership
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy LinkedIn Learning and Blinkist
- Pension and life insurance
- Health cash plan online GP 24/7 Employee Assistance Plan
- Full access to Headspace a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycletowork scheme
- Central office location complete with all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties including companywide celebrations and events ERG activities and team socials
- Access to over 4000 deals and discounts on things like travel electronics fashion fitness cinema discounts and more.
Still not sure
We want to be a part of creating a more diverse equitable and inclusive world of work for all. Were excited to hear about your experiences as well as how you will contribute to our working culture. So even if you dont feel you dont meet all the requirements wed still really like to hear from you!
Required Experience:
Director