Sr Director BIS Product Management
Sr Director BIS Product Management
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Job Description
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas bestinbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong doubledigit growth over the past several years and is backed by Insight Venture Partners www.insightpartners a leading global private equity firm investing in highgrowth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our awardwinning solutions go to www.Kaseya and for more information on Kaseyas culture please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD being GRITTY being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.
Job Title: Sr. Director BIS Product Management
Location:Miami Florida
Job Summary:We are seeking a highly experienced Senior Product Director to lead a global product management team. The ideal candidate will have extensive experience with Salesforce CPQ CRM Service Cloud and Systems Integrations. This role requires a strategic leader with a proven track record of driving product vision strategy and .
Key Responsibilities:
- Define and drive the product line strategy ensuring alignment with the overall company vision and goals.
- Evangelize the product vision to customers partners employees and investors.
- Represent the customer by building impactful personal customer relationships and bringing the customers voice into the creation process.
- Own requirements specifications and release plans ensuring ongoing customer feedback and validation.
- Lead crossfunctional teams to achieve revenue and profitability targets.
- Collaborate with engineering and user experience teams to define and develop bestinclass product experiences.
- Recruit and retain top talent inspiring the team with genuine enthusiasm and passion.
- Lead financial planning and analysis activities including investment cases bookings targets margin analysis and monitoring the health of the product line.
- Develop KPIs to measure and track product performance and success.
Qualifications:
- 7 years of experience as a leader in IT or product management.
- Extensive experience with Salesforce CPQ CLM CRM and Service Cloud.
- System Integration experience using platforms like MuleSoft Boomi or similar technologies.
- Relevant Salesforce certifications (e.g. Salesforce Certified Administrator Salesforce Certified CPQ Specialist Salesforce Certified Service Cloud Consultant).
- Proven track record of driving product vision strategy and through scrum processes.
- Strong business acumen with knowledge of MSPs and corporate/BIS systems.
- Excellent communication and interpersonal skills.
- Ability to lead crossfunctional teams and manage multiple stakeholders.
- Strong analytical and problemsolving skills.
Key Experience:
- Salesforce CPQ Configuration and Customization: Proficiency in configuring and customizing Salesforce CPQ to meet business requirements including setting up product bundles pricing rules discount schedules and approval processes.
- Integration Skills: Experience integrating Salesforce CPQ with other systems such as ERP CRM and thirdparty applications using tools like MuleSoft NetSuite and Azure AD.
- Technical Expertise: Strong understanding of Salesforce platform capabilities including Apex Visualforce Lightning components and SOQL. Ability to write and review code perform code reviews and ensure best practices are followed
- Business Analysis and Requirement Gathering: Ability to work closely with stakeholders to gather and analyze business requirements translate them into technical specifications and ensure that the CPQ solution aligns with business goals.
- ProblemSolving and Analytical Skills: Strong problemsolving skills to identify and resolve issues related to CPQ processes pricing and product configurations. Analytical skills to assess the impact of changes and optimize the CPQ system.
- Communication and Collaboration: Excellent communication skills to effectively collaborate with crossfunctional teams including sales finance and IT. Ability to articulate technical concepts to nontechnical stakeholders.
Preferred Qualifications:
- Experience with other technologies such as ERPs Oracle EPM Mulesoft Snowflake and Microsoft.
- Experience in managing and innovating business processes and backoffice systems.
- Knowledge of financial planning and analysis including investment cases and margin analysis.
- Relevant Salesforce certifications such as Salesforce Certified CPQ Specialist Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Director
Employment Type
Full Time
