Customer Service Representative - Prescott
Customer Service Representative - Prescott
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Customer Service Representative will provide a high level of customer service by assisting both internal and external customers primarily facetoface supporting their branch and rental needs. You will gain knowledge through local training and handson experience with duties to include customer service and administrative functions.
This is a PARTTIME position 25 hours per week) that pays $17 / hour
We offer:
- Paid time off
- Employee discount
- 401k retirement plan
- Training and development
Apart from religious observation must be able to work the following schedule:
MondayFriday 7:30am 12:30pm
Job location: 1299 E Gurley St Prescott AZ 86301
Responsibilities
- Meet and greet customers in a friendly and timely manner
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Understand and communicate rental terms and conditions vehicle features and other services
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns checkins and exit kiosk transactions
- Takeincoming calls reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
- Manage outgoing calls forcallback management A/Rs and miscellaneous calls as assigned
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup duties jobrelated duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have at least 1 year prior customer service experience
- Must have a valid drivers license with no more than 2 moving violations and/or atfault accidents on driving record in the past 3 years
- No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Required Experience:
Unclear Seniority
Employment Type
Part-Time
