Sales Operations Specialist
Sales Operations Specialist
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Job Description
Summary:
We are currently seeking a Sales Operations Specialist to join our Revenue Operations Team in Vancouver or Toronto.
What your team does:
Revenue Operations has one jobto drive growth by accelerating our revenuegenerating and revenueretaining teams. We directly support Sales Marketing Channel Customer Enablement Customer Support and Payments by providing insights reducing friction and enabling teams to be innovative and selfsufficient.
Who you are:
Clio is on a mission to scale our GTM operations to the next level. We are seeking a highcaliber Sales Operations Specialist to lead transformative initiatives that will drive operational excellence across our SaaS product operations. This role is tailormade for seasoned professionals with a passion for strategic impact and a proven track record of largescale operational transformations.
You will be working on the Sales Operations team in the Revenue Operations department reporting to the Director Revenue Operations. Your team is responsible for enabling sales operational efficiencies and datadriven decision making and promoting a worldclass sales organization. This role will be crossfunctional with deep partnerships with many areas of the business: primarily Sales and additionally Customer Success Data Insights Marketing Finance Product and Business Operations.
We are looking for someone who cares deeply about Sales and their unique needs in order to be able to drive efficiencies and create ideal prospecting and buying experiences. The ideal candidate would have a passion for operations and a desire to deeply understand the complex challenges that our Sales teams face. You need to thrive in a fastpaced rapid growth environment where you are faced with new opportunities and challenges often.
What youll be doing:
SegmentCentric operational improvement projects: Identify gaps and inefficiencies in our sales processes then define and scope requirements to solve for increased revenue improved salesforce efficiency and scaling our business effectively
Ongoing White Space Reporting i.e. Plan Upgrades
Business Unit Reporting: Net MRR
Pipeline Reporting and Inspection
Territory Revival
Incoming Whitespace from Core Funnel
Pricing Updates with legacy plans
Manage Segment Offers Processing and Tracking
CSQL/ CQL Reporting Workflows
Attend and participate in forecast meetings supporting Sales Leadership in the weekly rollup of their forecast
Optimize the configuration and adoption of our Sales Organizations tech stack (Gong SalesLoft and Chili Piper) and provide support for documentation and training.
Partner and support multiple business stakeholders (legal finance marketing) to roadmap and develop operational best practices.
Subject matter expert on various Sales functions teams and processes.
Prioritize and support ad hoc requests and troubleshooting.
Other duties as required.
What you bring:
4 years of relevant experience in Sales Operations at a technology company
Experience with configuring and using sales technologies is a bonus e.g. SalesLoft Chili Piper Gong Chorus ZoomInfo
Proficient knowledge of SFDC objects object relationships and reporting (Salesforce Admin certification is a bonus but not required)
Meticulous organization high standards of accuracy and strong attention to detail
Experience with managing orgwide change
High proficiency in Google Sheets or MS Excel
Experience working with BI tools analyzing data and extracting insights.
Natural curiosity and drive to improve
Ability to learn quickly and adapt to new and changing systems / tools
Proactive mindset constantly thinking outside the box to employ creative solutions where appropriate
Manage project components through their lifecycle including ideation build release and monitoring.
What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and highperforming culture.
Some highlights of our Total Rewards program include:
Competitive equitable salary with toptier health benefits dental and vision insurance
Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto and Dublin) to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years
*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higherperforming teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.
Learn more about our culture atclio/careers
Required Experience:
Unclear Seniority
Employment Type
Full-Time
