DSHS WSH Investigator 2
DSHS WSH Investigator 2
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Job Description
Description
DSHS BHA WSH Investigator 2
The Behavioral Health Administrationis seeking a dedicated Investigator 2 to join theWestern State HospitalCivil Centers Patient Rights & Grievances department in Lakewood WA. This critical role ensures the protection of patient rights by conducting thorough investigations into grievances abuse and neglect allegations supporting compliance with state and federal regulations.
With over 200 patients across 12 wards the department handles a significant number of grievances that require timely acknowledgment and resolution. As the primary investigator you will play a vital role in safeguarding vulnerable patients ensuring compliance and supporting the hospitals commitment to highquality care. If you have a strong background in investigations risk management and collaborating with multidisciplinary teams this is an excellent opportunity to make a direct and meaningful impact.
About Western State Hospital
Located in Lakewood Washington Western State Hospital is one of the largest psychiatric hospitals in the state providing inpatient mental health treatment for individuals with serious or longterm psychiatric conditions. Established in 1871 the hospital has a long history of serving Washington communities by offering comprehensive psychiatric care treatment and rehabilitation services. As part of theDepartment of Social and Health Services Western State Hospital plays a vital role in helping patients stabilize recover and reintegrate into the community whenever possible. Our dedicated healthcare professionals work in a collaborative environment to provide compassionate evidencebased care making a meaningful difference in the lives of those we serve.
See why others like you join DSHS
Join our team todayapply your skills and help us partner with people to provide support care and resources empowering individuals to shape their own lives!
Some of what youll do:- Independently investigate patient grievances abuse/neglect allegations and policy violations while ensuring compliance with state and federal regulations
- Gather preserve and analyze evidence including statements incident reports security reports and medical records to determine investigative findings.
- Conduct indepth interviews with grievants respondents subjects and witnesses to obtain relevant information.
- Research analyze and evaluate information from multiple sources to support investigations and provide quality reviews of reports.
- Monitor and respond to the Civil Center Abuse and Neglect Hotline assist with grievance documentation and ensure timely resolution per policy.
- Support the Grievance Investigation Supervisor review investigations conducted by supervisors assist with employee training and provide administrative backup as needed.
What were looking for:- Knowledge of investigative practices state and federal laws on patient abuse and vulnerable adult protection (Ex: Just Cause Principles Garrity and Weingarten rights).
- Ability to gather preserve and interpret evidence apply investigative methods and ensure compliance with legal and procedural requirements.
- Ability to write clear concise and accurate reports present findings effectively and speak before groups with confidence.
- Skilled in deescalating highemotion situations conducting interviews with sensitivity and working collaboratively with diverse individuals and teams.
- Knowledge of rules of evidence chain of custody court procedures laws of arrest search and seizure and Miranda rights.
- Experience working with multidisciplinary teams securing cooperation across departments and providing training and guidance on investigative processes.
Who should apply
Professionals who meet one of the following qualifications:- One year of experience as an Investigator 1.
- Three years of investigative experience in a criminal justice government agency private organization or a related field.
Additional information:- Opportunities performed onsite at this work location at least three days a week may be eligible for an additional 5 premium pay in addition to the advertised salary.
- Pierce Pierce County employees are eligible to receive an Orca Card for transportation needs.
Questions
Please reach out to DSHS Recruiter Ricky Luna atand referencejob number #02397.
The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring an equity antiracism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.Supplemental Information
Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 711 or.
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Employment Type
Full-Time
