Field Service Engineer Mobile Engineer
Field Service Engineer Mobile Engineer
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GBP 23981 - 25213
1 Vacancy
Job Description
Canon UK is looking for a workspace Field Service Engineer to join the Southern team working primarily in the NorthEast and North West London post codes. The ideal candidate would live in or around the These postcodes (but not limited too) to meet agreed service levels.
This is a fantastic opportunity for an engineer looking to build a career in a varied and challenging role.
In this role you will be carrying out installation service and repairs on a range of Canon Office Printers and Finishing products to a high standard. Ensuring adherence to standard call procedures and maintaining quality standards. Achieving a high first time fix rate and minimum return rates focused on customer satisfaction and retention by delivering an exceptional service experience.
What we give
With Canon youll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability encompassed by our Kyosei philosophy of living and working together for the common good focused on reducing our environmental impact and creating opportunities to make positive social contribution.
With Canon youll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
Pay Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
Learning & Development As an Company that encourages continuous learning you will always have resources and support available.
Work & Home Life Balance We support with a minimum of 25 days holiday per year holiday purchase and a flexible working policy.
Diversity We are an organisation that delivers on a global scale striving to create a diverse and empowered workforce that reflects the communities we serve.
Health & Wellbeing Free private healthcare an Employee Assistance Programme partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
Employee discount Up to 38 off products from our Canon store.
Some other Benefits Generous Pension Canon Awards Discount cards Cycle to Work scheme Season ticket loans and charity volunteer days.
What we ask
We need people who can achieve the exceptional by working collaboratively who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. Were looking for creative problemsolvers like you someone who can ensure Canon stays ahead in an everchanging world.
You will:
Achieve a high firsttime fix rate and minimum recalls with the most costeffective use of labour time and parts.
Ensure all postsale field service requirements are met
When required provide technical escalation support for colleagues
Ensure all activities are recorded correctly in line with company guidelines
Optimize the carstock inventory and rotation and balance this against return to fit (RTF) visits as applicable.
To provide customer product instruction and training
Advise the customer when chargeable work is required and seek the required authorization prior to undertaking this activity
Contribute to opportunities to improve maintenance and repair practices and modifications in the machine.
Make frequent contributions to the ongoing development of the team and overall service performance.
You will need
As a Workspace Engineer you will possess the following skills and expertise;
A high technical aptitude with excellentfault finding skills
Electrical and mechanical maintenance skills
Customer focused and excellent organizationalskills
IT skills
Selfmotivated individual with goodcommunication skills
Remains calm under pressure and able toprioritise tasks and activities effectively
Capacity to work in an environment focused onsuperior customer service and continuous business performance improvement
Understanding of health and safety guidelines
Full UK driving licenceFurther Information
Competitive salary:Up to 25213 Company Car
Location Field BasedInner London Postcodes
Closing date June 27th 2025
No Agencies please
Employment Type
Full-Time
