Lead ServiceNow Practice Architect Remote
Lead ServiceNow Practice Architect Remote
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$ 173832 - 295514
1 Vacancy
Job Description
*We are open to supporting 100 remote work anywhere within the U.S.*
As the Lead ServiceNow Practice Architect you serve as the technical leader in the organization. You will shape the solutions we deliver cocreate our gotomarket strategy drive innovation in ServiceNow solutions and ensure the growth of our people and our business. This role combines an exceptional depth of technical expertise with visionary leadership influencing the development of cuttingedge ServiceNow solutions fostering knowledgesharing and engaging in thought leadership within the ServiceNow community.
Your responsibilities include:
Growth: Contribute to the growth of the business. Lead the development of client roadmaps to identify and foster new opportunities for ICF services and ServiceNow license sales. Present proposed solutions to potential clients explaining the technical details in a clear and understandable manner. This may involve interacting with both technical and nontechnical stakeholders. Collaborate with the proposal teams and create compelling proposals and oral presentations that outline the technical aspects of the solution including implementation plans timelines and cost estimates and ensure that the proposed solutions address all the specific requirements outlined in the solicitation documents.
Innovation: Serve as the unequivocal expert in our Practices strategic initiatives. Lead the design and development of innovative ServiceNow solutions that align with ICFs gotomarket strategy. Build the Practice brand throughout the ServiceNow ecosystem setting our organization as the thought leader within the space.
Talent Management: Stay abreast of and be a leader on the latest advancements in ServiceNow and integrated technologies tools and industry trends. Foster growth of our ServiceNow talent pool by targeting career pathways for teammates that align with business objectives; identify mentor and coach individuals ready for greater responsibilities; and tailor growth plans for those in need. Lead the mentorship program for all technical practitioners and the corps of ServiceNow architects in growth and thought leadership.
Delivery Excellence: Design the implementation framework and plans to ensure repeatable quality delivery; and support marketing and sales gotomarket strategies. Identify new methodologies technologies and best practices to institute within the Practices delivery methodology. Ensure practicewide understanding and adherence to these new concepts procedures and best practices.
10 potential travel to client locations
Required Experiences and Certifications:
12 or more years of experience implementing or architecting ServiceNow and similar SaaS solutions.
ServiceNow Certified Technical Architect or Certified Master Architect
US Citizenship is required (required by the federal government for this position).
Certified in one or more additional mainline certifications with preference for the following:
Certified System Administrator
Certified Application Developer
Certified Implementation Specialist (CIS) Human Resources
CIS Customer Service Management
CIS IT Service Management
CIS Discovery
CIS Service Mapping
CIS Strategic Portfolio Management
CIS Application Portfolio Management
CIS Software Asset Management
CIS Hardware Asset Management
The ideal candidate will also have:
Certification in one or more mainline certifications with preference for the following:
Certified System Administrator
Certified Application Developer
Certified Implementation Specialist (CIS) Human Resources
CIS Customer Service Management
CIS IT Service Management
CIS Discovery
CIS Service Mapping
CIS Strategic Portfolio Management
CIS Application Portfolio Management
CIS Software Asset Management
CIS Hardware Asset Management
Experience writing ServiceNow delivery proposals conducting oral presentations delivering ServiceNow solutions demonstrations and engaging with prospect and client leadership.
Vast experience across numerous parts of the ServiceNow platform and experience with commonly integrated thirdparty technologies
Excellence in designing and leading complex solutions and integrations
Excellent understanding of system architecture and design principles.
Excellent technical leadership skills and a hunger to take on additional responsibilities.
Excellent written and oral communication skills to deliver technical solutions simply and succinctly.
Exceptional problemsolving and critical thinking abilities
Excellent communication presentation and stakeholder management skills
Exceptional understanding of ServiceNow best practices and industry trends
Excellent Conflict resolution skills to mitigate risks resolve issues and ensure timely and accurate delivery.
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Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether inperson or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on fulltime employment is:
$173832.00 $295514.00Nationwide Remote Office (US99Employment Type
Full-Time
