Associate Account Manager
Associate Account Manager
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$ 40000 - 44000
1 Vacancy
Job Description
Overview
Subordinate Positions: None
Location: Libertyville IL
Salary Range: $40000 $44000
Overview: Snapon Credit LLC is the financial arm of Snapon Inc. a $4.7 billion S&P 500 company and leading global innovator manufacturer and marketer of tools equipment diagnostics repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the companys franchisee companydirect distributor and internet channels. From our headquarters in Libertyville IL Snapon Credit provides financing to technicians students of automotive technical institutions and shop owners for the purchase of Snapon hand tools power tools tool storage and diagnostic products through our Extended Credit program.
Position Summary: Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit. Position will be responsible for directing and coordinating EC collections; evaluating recommending and implementing solutions to resolve delinquency issues; and promoting and marketing Credit Sales programs to Franchisees and customers while preparing for the potential role of an Associate Account Manager.
Responsibilities
Position Responsibilities:
- Collection of EC accounts to achieve established Corporate/Regional goals
- Extensive phone contact collecting on active delinquent accounts
- Coordinate collection efforts with Franchisee network
- Coordinate product return with Account Managers/Senior Account Manager
- Report and consult with management on major issues
- Achieve assigned delinquency/loss goals and metrics
- Answer field and customer questions
- Resolve credit/payment problems
- Assist in promoting Credit Sales programs and promotions
Qualifications
Requirements:
- High school diploma.
- 2 years customer service or collections preferred
- Bachelors degree is preferred
Business understanding and demonstrated skills and knowledge in:
- Credit and collections
- Communications verbal and written
- Computer applications
- Negotiation
The following individual skills and characteristics are particularly important:
- Analytical
- Standards and Ethics
- Approachable
- Decisive
- Collaborative
Working with Snapon has benefits! Companypaid benefits include:
- Medical basic dental basic life basic accidental death and dismemberment coverage
- Short term and longterm disability Employee Assistance Program
- Business travel accident insurance
- Other health education programs including smoking cessation annual wellness screening and seasonal flu shot
- Market competitive compensation with rewards for high performance and special skills
- Bonus incentives awards or sales commissions depending on position and level
- Base pay progression through lateral & promotional development on both managerial and technical career paths
- Paid time off vacation and paid holidays
- Tuition Assistance Plan
- Employee Stock Purchase Plan annual optional enrollment period
- Retirement programs including 401(k) Plan with matching employer contributions
Will be required to pass an immediate drug test upon offer.
Travel: No travel expected
Effort: Normal working hours
Working Environment: Normal office environment
Snapon is an Equal Opportunity Employer Minority/Female/Disabled/Veteran
For additional information please reference our careers website at Careers Snapon Incorporated
Required Experience:
Manager
Employment Type
Full-Time
