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Effectively manages assigned key accounts including all aspects of client interaction with Priority Health. Strategic relationship building imperative in this position.
Renewal Strategizing--Group Retention: Personally manage all aspects of key accounts assigned. These key accounts require extensive strategic proactive consultative management including rate renewal strategy benefit consulting relationship building problem solving data analysis and solution implementation. Some accounts may include multiple products services and challenges outside the realm of most other accounts. Engage clients and Priority Health key personnel to demonstrate value of Priority Health and build strategic alliances with clients. Implement follow-up evaluation tools to assure high levels of satisfaction.
Membership Growth--Contract Retention: Work with Manager to develop and implement strategic plans for each account consistent with organizations mission. Main objective is to retain and increase membership build strategic alliances with key accounts and improve service to clients and agents. Develop business relationships with executives at Key Accounts to provide value to clients in areas other than benefit options. Report opportunities challenges and activity for each account quarterly to Manager.
Internal Participation in Leadership--Teamwork: Represent interests of and perspective of clients in Management Team meetings and planning sessions. Strategize issues and opportunities with other Priority Health Management to incorporate client perspective in Priority Healths Goals and objectives. Participate in other internal Priority Health Committees to help achieve company and client goals where appropriate.
Professional and Personal Development: Stimulate and develop sales and service teams with strategies utilized on key accounts to initiate service improvements and new sales techniques. Role model effective account management to stimulate improvement in overall account management strategies. Participate in improving the level of sophistication in our employer and agent communications to better differentiate Priority Health from the competitive market.
Attend professional conferences as needed and when approved in advance by Client Services Senior Management.
Attend continuing education classes in order to maintain active Life and Health agent licenses.
Required Bachelors Degree or equivalent in a health related field
Preferred Masters Degree
5 years of relevant experience Required
Excellent knowledge of managed health-care industry. Preferred
Progressively responsible positions in strategic account management. Preferred
LIC-Michigan Health & Life Insurance License - STATEMI State of Michigan Upon Hire required
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Priority Health - 1231 E Beltline - Grand RapidsDepartment Name
PH - Consumer Markets Sales LeadershipEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8 a.m. to 5 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Full-Time