Body Shop Customer Service Representative
Body Shop Customer Service Representative
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Job Description
Fix Auto within Wills Chevrolet Buick GMCis a proud member of the AutoIQ Dealership Group. We are ambitious innovative and forwardthinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft we pursue improvement at every turn. We do not settle for Best because our quest to improve and grow doesnt have a finish line.
We are currently seeking aBody Shop Customer Service Representativeto join our leadership team of customer focused professionals within our high volume and processdriven dealership.
Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hardearned money.
Our leaders are excellent communicators who love working directly with both customers & coworkers and who are business people and peoplepeople. Our leaders understand that the best team will provide the best customer service and as such make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy empowered and engaged individuals is a key priority of this leadership role.
Candidates must possess:
- High school diploma or GED required
- Strong customer service and troubleshooting skills
- Experience working as a customer service representative for a body shop preferred
- Exceptional conflict resolution negotiation and objection handling skills
- Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Able to deal with people sensitively tactfully diplomatically and professionally at all times
- Computer literate including effective working skills of MS Word Excel and email
- Professional appearance and manners
- Strong work ethic and positive team attitude
Why Join Wills Chevrolet
- Operating partner infrastructure: We provide opportunities for advancement all the way up to ownership in the business
- Shared Core Values and Operating Principles across our dealership network
- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Employee and Family Assistance Program
- Collaborative work environment & group support
Qualified applicants are invited to apply with resume and cover letter.
AutoIQ is an equal opportunity employer which values diversity in the workplace. We arecommitted to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants are asked to make their needs/requirements for the purpose ofaccommodationunder AODA known to Human Resources when they are contacted for an interview or by emailing
#IQAuto
Required Experience:
Unclear Seniority
Employment Type
Full-Time
