Parts Manager
Parts Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us:
At Gooseneck Implement our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude we operate with integrity accountability and resolve. As a trusted partner in the Ag equipment industry we create an optimal business environment ensuring success for our employees and customers.
About the Position:
Department: Parts
Reports to: General Manager
Supervises: Parts Counter Salesperson Shop Parts Counter CSR and other Parts Staff
Purpose:
Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales inventory control and expense control. Optimizes parts department processes. Attracts retains and effectively engages department personnel.
Responsibilities:
- Develops communicates enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction.
- Promotes and merchandises parts and accessories in conjunction with other store locations.
- Submits all parts warranty overage/shortage claims PD5 claims recall claims s returns and return claims within the required time frame to receive maximum credit.
- Ensures all department tools equipment and vehicles are in good working order.
- Manages recruiting staffing and employee development activities for employees reporting to this position.
Knowledge Skills and Abilities:
- 3 years experience in Parts Department operations.
- Experience leading others.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- Ability to write and speak effectively to individuals and groups.
- Basic understanding of financial principles relative to Parts Department operations.
- Ability to analyze and interpret internal reports.
- Ability to work extended hours and weekends.
- Excellent customer service skills.
- High School Diploma or equivalent experience.
Required Experience:
Manager
Employment Type
Full-Time
