Service Coordinator
Service Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
- OneonOne coaching to help you gain or improve skills
- Monthly Performance Based Bonus
- $20/hr paid weekly
- Fun monthly competitions for prizes
- No night shifts
- Never have to work on Sunday
- Opportunities for promotion after 1 year
- Health Insurance
- Dental Insurance
- 401(k) program
- Earned Sick/Vacation Time
- Promptly and professionally answer inbound calls with the goal of scheduling a service appointment
- Make outbound call and text efforts to reach our customers to help them schedule their next appointment
- Master our scheduling software to create quality appointments
- Master and follow all training materials and processes.
- Keep current with service specials and recall notices from the manufacturer
- Develop a solid understanding of product information related to all brands vehicles and maintenance/repair services associated with our service departments
- 120 calls per day
- Must maintain good attendance record
- Must be able to work at least 1 Saturday a month
- Strong work ethic
- Team player
- Be able to work 8305 MF with one Saturday a month 8430 (you get a day off during the week when you work a Saturday)
- High School Diploma or Equivalent
- Customer service experience a plus
- Computer Skills must be comfortable using multiple programs simultaneously
- Phone Skills must be comfortable answering and making calls
- Normal office work environment
- Prolonged periods of sitting at a desk and working on a computer
- Desk with two monitors
- Phone with headset
Required Experience:
IC
Employment Type
Full-Time
