Marketing Database Coordinator
Marketing Database Coordinator
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Job Description
Overview
Join a Team That Redefines Engineering Excellence
At Affiliated Engineers Inc. (AEI) were not just building systems were shaping the future. For nearly five decades weve earned our place as a leader in technical innovation and precision with work spanning industries like healthcare science & technology higher education and more. Recognized as a Top 10 Engineering Firm by Building DesignConstruction and celebrated for multiple Engineering NewsRecord (ENR) Best of the Best Awards our projects continuously set new benchmarks for excellence.
What drives our success At AEI its our unwavering commitment to collaboration creativity and the pursuit of better solutions. Every project is an opportunity to redefine possibilities and leave a lasting impact. Whether were designing cuttingedge facilities that improve lives or pioneering sustainable innovations that safeguard our planet we tackle complex challenges as one inspired team. Join us and be a part of an environment where your expertise fuels innovation and your ideas help shape a smarter brighter future.
As a Marketing Database Coordinator youll be at the center of AEIs marketing and business development success. Working closely with a dynamic team of marketing professionals youll manage and optimize our client relationship management (CRM) platform Deltek Vantagepoint and our digital asset management (DAM) system OpenAsset. Your expertise will ensure our data remains accurate and actionable empowering AEI to nurture client relationships strategically identify opportunities and drive impactful decisions. Through your contributions youll play a pivotal role in aligning data management with AEIs mission of engineering excellence and collaboration.
Why We Need You:
Step into the role of Marketing Database Coordinator and become an essential part of AEIs dynamic marketing team. Your primary focus will be maintaining the integrity and efficiency of our CRM and DAM platforms. From performing data entry and verification to creating impactful reports youll play a key role in ensuring our systems are accurate reliable and actionable. More than just a technical expert youll serve as a trusted resource for internal users always ready to provide support resolve system challenges and identify opportunities for improvement.
Were looking for someone who thrives on collaboration but is just as effective working independently. Youll juggle a variety of task with precision meeting deadlines while proactively finding ways to enhance our data processes. Partnering closely with the Senior Marketing Database Coordinator and Director of Marketing youll contribute to shaping innovative solutions and implementing protocols that elevate our marketing operations. With your attention to detail problemsolving mindset and commitment to quality youll help drive AEIs marketing and business development success to new heights.
The following job functions are typical of the position but are not allencompassing.
- Data Entry and Maintenance: Ensures marketing data is accurately entered maintained and updated in the CRM (Deltek Vantagepoint) and DAM (OpenAsset). Works proactively to identify missing or outdated information and takes corrective action in alignment with established standards.
- Data Audits and Data Quality Initiatives: Conducts regular data validation checks deduplication and cleanup activities to uphold data accuracy and usability. Helps ensure adherence to firmwide data governance standards while actively addressing data quality issues in real time.
- Frontline User Support: Serves as the first point of contact for questions related to Deltek Vantagepoint OpenAsset and marketing data processes. Assists users in navigating the system and resolving common issues. Escalates more complex issues to the Senior Marketing Database Coordinator IT or vendor support as needed.
- Liaison Between Marketing and IT: Collaborates with the Senior Marketing Database Coordinator to support communication between Marketing and IT. Tracks userreported system issues assists with user acceptance testing for upgrades and enhancements and helps ensure users are aware of upcoming changes.
- Data Searches and Reports: Runs basic and advanced data searches and produces reports based on requests from Marketing Business Development and other stakeholders. Ensures search and report parameters align with firmwide standards and data governance expectations. Prepares and distributes reports as directed.
- Training Delivery and Documentation: Assists in delivering system training for new and existing users. Provides handson training support helps answer questions tracks followup items and contributes to maintaining user guides job aids and process documentation.
- System Process Documentation: Supports the capture and organization of process documentation related to data management system workflows and user protocols. Regularly reviews documentation to ensure alignment with current processes and communicates updates to users when necessary.
- Special Projects and Continuous Improvement Efforts: Provides administrative and datarelated support for projects involving system enhancements data migrations or process improvements. Works under the direction of the Director of Marketing and Senior Marketing Database Coordinator to support broader data governance and technology integration efforts.
- Team Collaboration and Process Feedback: Actively participates in team meetings and checkins. Shares observations related to system use recurring user questions or data quality trends to help identify process improvements and future training needs.
Effective skills to ensure success in the role:
- Attention to Detail: Exceptionally detailoriented with a strong focus on accuracy in executing deliverables particularly in proofreading and error detection.
- Team Collaboration: Proven ability to work effectively within a team environment including prompt followup and support for team members.
- Communication Skills: Ability to express ideas and concepts clearly and concisely to technical and nontechnical audiences ensuring understanding across diverse groups. Strong verbal communication skills to articulate procedures and processes during training and support interactions. High proficiency in written communication providing clarity and professionalism in documentation and correspondence.
- Project and Time Management: Ability to efficiently manage tasks prioritize workload and meet deadlines based on importance and urgency.
- Quality Assurance Awareness: Familiarity with foundational quality assurance processes within marketing deliverables and data management.
- Analytical Awareness: Ability to recognize data inconsistencies recurring user challenges and process gaps escalating insights to the marketing team to support continuous improvement.
- Technical Adaptability: Willingness and ability to quickly learn new systems tools and processes as technology evolves.
- Customer Service Orientation: Focus on providing helpful timely and clear support to internal system users ensuring positive user experiences across all levels of the organization.
Education and prior experience:
- Education: Bachelors degree in information management computer science marketing business or a related analytical field.
- Experience: One to three years of experience in marketing data management information technology or a related business area. Experience with CRM and DAM systems particularly Deltek Vantagepoint and OpenAsset is preferred. Experience providing system training user support or process documentation is also preferred.
- Technical Skills: Proficiency with Microsoft Office (Word Excel PowerPoint OneNote) and basic knowledge of marketing tools.
- Attention to Detail: Demonstrated attention to detail and accuracy in data management tasks.
- Preferred Industry Experience: Experience working within a professional services firm with preference for candidates familiar with marketing processes in the architecture engineering and construction (AEC) industry.
- Process Documentation: Experience drafting or maintaining systemrelated documentation or training materials preferred.
Our dedication to you:
- We provide a flexible and collaborative work environment demonstrating our dedication to employee appreciation and collective commitment to excellence.
- We offer a professional culture that encourages professional development and growth.
- We deliver an exceptional benefits package (health dental vision) and a yearend bonus based on company profits individual responsibility and excellent performance.
If this environment and opportunity to work on worldchanging projects align with your goals we would be thrilled to meet you.
Come and collaborate with us!
Apply online at https://aeieng/about/careers/.
If you know other candidates that would excel at this position please share this posting with them directly via email or to your network on LinkedIn.
AEI is proud to be an EEO/AA Employer/Vet/Disabled.
Required Experience:
IC
Employment Type
Unclear
