Front Desk Coordinator Physical Therapy
Front Desk Coordinator Physical Therapy
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Come join a team where People make the difference! We rely heavily on people with the right aptitude attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Title: Front Desk Coordinator (Physical Therapy)
Reports to: Physical Therapy Director
This position features:
Generous pay and benefits including a 401k and profitsharing plan!
Specific PTFD Job Duties
Greets individuals entering the physical therapy clinic. Provides directions answers questions and meets a variety of customer service needs.
Answers a high volume of calls and maintains a rapid response rate according to clinic standards. Document information on calls received where required.
Maintains detailed and accurate records regarding patient information conversations and interactions.
Accurately schedules patients for PT over the phone and as patient walks in from doctors office.
Completes appropriate paperwork and gathers insurance information to properly verify benefits for physical therapy.
Obtains proper PT orders and medical records to initiate PT.
Inputs patient and insurance data into the computer as needed.
Utilizes statistical tools and reports using spread sheets Track Via etc...
Manage organize and update relevant data using database applications.
Communicate and provide information to other EBEPSC departments as required for proper management of the patient plan of care and per billing guidelines.
Properly file charts when clinician is finished with the treatment.
Manage point of service payment collections (Copays Coinsurances payment on deductibles and self pays).
Properly operating the copy/fax machine
Using Intergy scheduling software/EMR; scheduling appointments
Scanning of patient information in the Intergy; scanning discharged patient charts
Printing fee tickets for the next day
Pulling charts checking insurance authorizations getting them ready for the next business day
Making new charts for new PT referrals checking benefits and getting authorizations for PT appts; checking DME benefits
Balance and close a money collection journal at the end of each business day
Utilizing email and Google chat for interoffice communication
Cooperative work attitude toward coemployees management patients visitors vendors and physicians
Ability to promote favorable facility image with physicians patients insurance companies and general public
Ability to make decisions and solve problems
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race creed gender marital status sexual orientation color religion national origin age disability veteran status or any other status protected under local state or federal laws. Applicants must be eligible to work in the USA.
Required Experience:
IC
Employment Type
Full Time
