The Administrative Assistant for Campus Housing provides administrative support to the office. This person pursues excellent service as the first contact for residents prospective residents DTS faculty and staff and other Campus Housing guests.
This is a Parttime role at 25 hours per week. Candidates must be eligible and able to work the full 25 hours required.
Duties/Responsibilities
Administrative Responsibilities:
Maintain a professional yet friendly atmosphere in the Campus Housing Office
Keep the main office breakroom seating areas conference area main desk and coffee bar clean properly stocked and wellorganized
Greet and assist tenants prospective tenants and Guest Room occupants DTS Staff/Faculty and other visitors
Answer incoming calls and emails to the Campus Housing Office and distribute messages or emails to the appropriate Campus Housing staff if specialized reply is needed
Process maintenance requests between residents and the Facilities and Plant Operations Department (FPO)
Assist with resident movein/moveout activities to include receiving and handing out keys and preparing move packets
Assist with creating and sending weekly Campus Housing Newsletter
Upload campus slides to TV reels of both buildings
Coordinate Guest Room reservation schedule key pickup/dropoff and cleaning requests while monitoring activity on the Room Racoon website
Provide weekly deposits to DTS Accounting of all rent payments delivered to Rent Drop Boxes in both apartment buildings and credit payments to tenants portal
Provide administrative support to Tier 1 Campus Housing events
Assist with data entry and verifications of residents
Assist Assistant Director of Campus Housing as needed
Other duties as assigned
Commitments Unique to the Position:
Must select a course schedule that is conducive to the requirements of the role (approved by Supervisor)
Qualifications
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Selfstarter with proven ability to own and tackle various projects independently
Excellent time management skills with a proven ability to meet deadlines
The ability to selfcreate structure in a work environment and prioritize a variety of ongoing tasks and projects
Ability to function well in a highpaced and at times stressful environment
Education and Experience
College degree preferred
Administrative experience preferred
Proficient with Microsoft Office Suite Google Suite Canva Mail Chimp and Asana preferred
Willingness to learn new digital platforms/systems
Physical Requirements
Ability to sit at a desk and work on a computer for a prolonged period
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