Internet Sales Associate
Internet Sales Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Sales Associate
Summary
The Automotive Internet Sales Associate is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the carpurchasing process.
Responsibilities
- Demonstrates automobiles by explaining characteristics capabilities and features; taking test drives; comparing and contrasting competitive models; and explaining warranties and services.
- Helps customer with vehicle selection and promotes model options and features valueadd products and services and purchase and finance options following dealership policies.
- Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed.
- Continuously learns about product updates features accessories and inventory and their benefits to the customer.
- Helps facilitate delivery by providing a clear explanation of vehicle and features operation warranty and servicing requirements.
- Learns to overcome objections ask for the sale negotiate price complete sales or purchase agreement and explain and offer warranties service and finance.
- Maintains accurate sales documentation.
- Maintains high CSI (Customer Satisfaction Index) a MUST!!
- Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains uptodate knowledge of all vehicles accessories financing options and promotions.
- Negotiates sale closure in a clear concise and highly ethical fashion.
- Prospects daily for potential customers and maintains consistent rapport with previously sold customers.
- Provides sales management information by completing required reports.
- Attends sales meetings and training sessions as required.
- Demonstrate behaviors consistent with the Companys Values in all interactions with customers coworkers and vendors.
- Follow all company policies and procedures.
OUR IDEAL CANDIDATE SHOULD HAVE THE FOLLOWING
Qualifications
- 2 3 years experience required.
- Previous Internet Sales or Customer Service experience (any industry) a plus.
- Able to achieve goals with limited direct supervision.
- Able to multitask.
- Excellent client customer service and satisfaction skills.
- Excellent communication customer service and problemsolving skills including the ability to maintain composure under stress.
- Must be Internet savvy with excellent written and internet communication skills.
- Excellent telephone and customer service skills including the ability to smile.
- Must be able to develop relationships with vendors.
- Must be able to work well in a process driven environment.
- Must always conduct oneself in a professional manner.
- Must have confidence in your ability to be successful.
- Must strive to respect and facilitate teamwork within all departments.
- Professional appearance and work ethic.
- Selfstarter and selfmotivator
- Bilingual a PLUS!
- Mercedes Benz orHigh Line experience a PLUS!
Job Type: Fulltime
Experience:
- Sales: 1 year (Required)
- Internet Sales: 1 year (Required)
Work Location: In person
Benefits:
- Highly competitive pay based on skills/experience
- Group Health Plan (Medical Dental Vision)
- Voluntary Insurance
- Employer Assistance Program
- Flexible Spending Account Plan
- Paid Holidays
- Paid Time Off
- 401K Retirement Plan
Our employees are members of the family who share our same goals and passions. Ideal candidates are confident driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Bay Area. If you are looking for a rewarding career we would like to meet you and discuss the endless possibilities.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
