TDP - Administrative Clerk
TDP - Administrative Clerk
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Job Description
Administrative Clerk
Tenant Defense Project
(FullTime NonExempt Position)
Inner City Law Center (ICLC) is a nonprofit law firm located in the Skid Row neighborhood of Los Angeles. We are looking for extraordinary people to help us end homelessness in Los Angeles. Founded on the fundamental principle that every person should always be treated with dignity and respect ICLC fights for justice for lowincome tenants workingpoor families people who are disabled or experiencing homelessness people living with HIV/AIDS and homeless veterans.
Position Description: The Administrative Clerk will be the first point of contact for clients potential clients and other tenants seeking or receiving assistance from the Tenant Defense Project team. They will screen and assist tenants prepare cases for legal representation review and electronically file documents and address issues as they arise in fastpaced evictionrelated work. Additionally this entrylevel role will work closely with team members to evaluate current systems and processes to increase efficiency and impact.
Responsibilities:
- Handling all initial communications with referring partners and potential clients including: making and answering emails and phone calls handling mail and email inquiries and if applicable managing referral pipelines.
- Screening potential clients based on intake criteria gathering and assessing documents and preparing cases for attorney assistance and representation.
- Supporting the implementation and success of clientcentered systems and processes for efficient and prompt client screening.
- Tracking requests to ensure timesensitive referrals receive prompt attention and do not miss deadlines.
- Helping create gather and share resources and information for tenants facing eviction.
- Entering data accurately in ICLCs case management and/or other systems.
- Working closely with attorneys and paralegals to manage case referral and followup if applicable.
- Working collaboratively with various Program and Operations team members.
- Electronically filing and serving initial eviction documents for assigned filings. Handling all necessary followup on these efilings including reviewing and correcting documents tracking filings through final acceptance/resolution and communicating with tenants regarding documents corrections next steps etc.
- Staffing workshops and assisting with outreach as needed.
- Providing administrative support including assistance with communication to clients and vendors calendaring copying filing mailing etc.
- Performing other duties as assigned.
Hiring Criteria: Commitment to ICLCs mission and values. Written and oral Spanish language fluency preferred. Strong typing skills and computer proficiency in Microsoft Office Suite. Ability to learn and utilize databases software and case management systems. Commitment to clientcentered advocacy and ability to build trust and rapport with a wide range of clients and team members in a kind appropriate and effective manner. Strong interpersonal skills and able to cultivate relationships with partner organizations. Excellent problem solving time management and decisionmaking ability. Effective communication skills remaining responsive to team members in a fastpaced environment. Mission driven and dedicated to eradicating homelessness and dismantling the systems that contribute to it. Committed to equity diversity and racial justice. Innovative and solution oriented. Organized detail oriented and able to assume responsibility quickly and independently in a rapidly growing organization. Must have access to reliable transportation.
Compensation: Hourly compensation from $24.04 $36.36 per hour and is commensurate with qualifications and experience. Excellent benefits.
How to Apply:Cover letters and resumes are reviewed upon receipt and applications will be accepted until the position is filled. To apply please upload your resume and cover letter detailing interest in the position directly to our website athttps://innercitylaw/apply/. Applications will not be considered if both resume and cover letter are not provided.
Inner City Law Center is committed to having a diverse staffand anequitableandinclusive workplace. To read our full DEI Statement please clickhere.
ICLC is an equal opportunity employer and all qualified applicants will receive consideration without regard to their race religion ancestry national origin sex sexual orientation gender identity transgender status age disability marital status or medical condition. All qualified applicants with criminal histories shall be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
To keep our Staff and Clients safe ICLC requires all Staff to have received the COVID19 vaccine and undergo TB testing upon hire.
Employment Type
Hourly
