OEM National Account Account Manager
OEM National Account Account Manager
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1 Vacancy
Job Description
3form is seeking a fulltime OEM / National Account Account Manager Level I. This role interacts primarily with OEM and National Account Sales Support and Customer Service and reports to our General Manager of National Accounts.
Play a crucial role in our evolving business strategy by providing excellent customer service building and maintaining relationships with current customers helping onboard new customer programs while managing client feedback.
Work in an inside sales capacity with quoting followup and managing order progress to close sales.
Develop Professional relationships with customers demonstrating the skills and the ability to speak with email and help customers with their needs.
Daily order entry and order processing of assigned Tier 2 or 3 accounts. Entering orders with accuracy using My3form and ICE software platforms also reviewing other team members orders to ensure accuracy as needed. Order entry may include reviewing customer drawings checking against existing parts and creating new parts in our ERP system. Customer drawings may be in PDF PNG or DXF file formats. Order entry requires you to confirm specifications correlate with purchase order and machine capabilities.
Responsible for working in a cooperative safe and productive manner with managers and employees.
Committed to quality assurance.
Have the ability to cope with increased pressure changes to planned work schedules and greater challenges due to fluctuating organizational demands.
Assist other employees in a customer service role as needed.
Keep management informed of area activities and of any significant problems.
Attend and participate in meetings as required.
Assume responsibility for related duties as required or assigned.
Complete special projects and miscellaneous assignments as required.
Job is based in Salt Lake City Utah at 3form Headquarters.
Required Skills:
Must be detailoriented with strong analytical skills
Strong computer skills and the ability to learn technical order entry processes
Must be dependable and reliable
Must have strong written and verbal communication skills to best support customer needs.
Possess a positive teamplayer attitude
Must be able to work independently and efficiently under deadlines
Training for the position will require travel to 3form Glass Factory in Kernersville North Carolina.
Computer Skills:
Microsoft Outlook and Office Suite
Visual (preferred)
Access (preferred)
Education:
High School Diploma or GED required
Associates or Bachelors degree preferred
Job Type:
Fulltime
Knowledge Skills and Abilities:
AutoCAD experience/skills helpful but not required.
Knowledge of standard terminology techniques and practices of furniture manufacturing helpful but not required.
Knowledge of basic mathematics skills.
Problem solving skills.
Able to read speak and write fluent English with excellent communication skills.
Well organized attentive to detail and very accurate.
Cooperative and willing to assist others.
Able to work alone or with groups of people.
Willing to travel to visit customers attend shows or other events is preferred but not required.
Language Skills:
Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.
Required physical strength:
This is a physical job that entails walking and/or standing. Must be able to lift up to 50 lbs. as necessary. Amount of time up to 1/4.
Special Vision Requirements:
Close vision (clear vision at 20 inches or less).
Distance vision (clear vision at 20 feet or more).
Color vision (ability to identify and distinguish colors).
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
To learn more about 3form please visit 3form.
Required Experience:
Manager
Employment Type
Full-Time
