Supv Field Parking Svcs-PRKAD - 995269
Supv Field Parking Svcs-PRKAD - 995269
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Job Description
Job Details
Description
Position Classification:
Regular fulltime hourly nonexempt and benefiteligible staff position. For more benefit information visitWhy Work at UCO
This position typically works 40 hours per week. The annual equivalent salary of $20.23 per hour is $42078.40.
Position Overview:
Develop implement and coordinate campus transportation and parking operations. Assures the accuracy and timeliness of ticket issuance occupancy data and event facilitation. Supervises facilities and tracks the capacity of parking lots. Recommends improvements to processes and facilities. Oversees departmental projects researches issues and identifies and organizes information to resolve problems. Leads field team including student parttime and fulltime employees.
Department Specific Essential Job Functions:
Provide direction and leadership to Transportation & Parking Services (TPS) concerning the areas of enforcement staff supervision lot occupancy and event parking. Demonstrates and leads a customerfocused enforcement team while reporting issues concerns and feedback to the Assistant Director.
Duties and Responsibilities:
Oversees University parking enforcement operations.
Ensures appropriate permissions are on vehicles and that parked vehicles are not violating parking rules and regulations.
Assures issuance of parking citations and occupancy counts.
Responds to vehicle immobilizations and tows.
Under the direction of the Assistant Director assists in the ongoing of License Plate Recognition (LPR) enforcement. This includes field tests analysis reporting training and staffing. This also includes performing basic car and system maintenance.
Ensures that LPR drivers are appropriately trained and are safe behind the wheel.
In times of low staff scheduling gaps or completion of assigned duties drive the LPR vehicles to ensure enforcement practices continue.
Under the Assistant Directors direction supervise student student lead parttime and fulltime employees by hiring scheduling managing and training staff.
Coachnew employees encourages professional development competence & mentorstudents during their time at TPS.
Briefs teams on daily ongoings coordinates & facilitates monthly team meetings.
Manages the weekly employee assignments during the semester by overseeing sick days/daily schedule changes enforcement updates route creation and enforcement coverage.
Manages the weekly employee standards by tracking productivity officer errors enforcementrelated inventory and bodycamera assignments.
Assists the Assistant Director in creating a master employee schedule each semester (fall/spring/summer).
Assists the Assistant Director in drafting and maintaining department field policies SOPs and training.
Attends events facilities & project planning meetings as needed or required by the Assistant Director.
Supervises event parking. This includes setting teams in place being the lead officer on duty setting barricades pylons aframes and other eventrelated materials in place per the direction of the Assistant Director.
Reports all field issues to the Assistant Director. This includes personnel maintenance parking equipment and other related items.
May assist in TPS maintenance activities such as painting sign work patchwork and other miscellaneous repair needs as requested.
May assist TPS maintenance in basic pay station maintenance (collecting money cans restarting the machines fixing jams replacing paper etc..
May assist in TPS central cycle activities such as inventory light repair rental and return.
In times of departmental need may assist office and campus enterprises staff with administrative requests.
Position prioritizes work drives performance sets standards leverages technology solves processes & staffrelated problems.
Position will be subject to work during evenings weekends and holidays when campus parking operations require it.
Position will be subject to work outside in various weather conditions standing walking sitting for long hours at a time.
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position.
Qualifications/Experience Required:
Bachelors degree or 3 years of supervisory experience. Requires work experience that provides knowledge of and exposure to jobrelated theories principles and concepts. Requires the application of expertise in the chosen field to achieve results appropriate professional accomplishments and credentials.
Must have a valid drivers license clean driving record and be able to operate a typical motor vehicle.
Qualifications/Experience Preferred:
Experience in a higher education environment Supervisor experience Conflict Resolution experience Demonstrated excellence in customer service skills Displayed sensitivity to intercultural communication Tremendous interpersonal skills Parking Enforcement experience License Plate Recognition Software experience or familiarity experience with new technologies and implementation including system maintenance.
Knowledge/Skills/Abilities:
Skill in dealing with the public courteously tactfully and fairly. Knowledge of computers and technology. Excellent customer service skills. Ability to work various hours. Must be responsible punctual flexible and detail oriented. Must have a positive attitude and strong work ethic.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may be made upon request to enable individuals with disabilities to perform essential functions.
Employment Type
Full-Time
