DSHS ESA Public Benefits Specialist 4 - Case Planning and Support Specialist
DSHS ESA Public Benefits Specialist 4 - Case Planning and Support Specialist
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$ 54204 - 72924
1 Vacancy
Job Description
Description
Public Benefits Specialist 4 Case Planning and Support Specialist
The Economic Services Administrations (ESA) Community Service Division (CSD) has an exciting opportunity for Public Benefits Specialists 4 (PBS4 Case Planning and Support Specialist (CPSS) to join our team in Lynnwood WA at the Alderwood Community Service Office. When you work for DSHS your compassion shows at work every day helping the lives of your fellow Washingtonians.As a Case Planning and Support Specialist youll be the goto expert for clients navigating challenging life circumstances and the public systems designed to support them. This is the perfect role for someone who can read between the lines build trust quickly and connect individuals to the right mix of services at the right time.
Youll assess eligibility for multiple assistance programs develop tailored case plans and coordinate with partners across healthcare housing employment and more. Every day is varied. Every decision matters. Youll need excellent judgment a strong grasp of policy and the ability to manage complexity with care.
Snohomish County employees are eligible to receive an Orca Card for transportation needs.
See why people like you chose careers with DSHS:
Some of what you will do:- Conduct detailed interviews to assess eligibility for public assistance including cash food and medical programs.
- Facilitate program orientations and explain benefit pathways clearly and empathetically.
- Design monitor and update personalized case plans to address barriers and support employment goals.
- Refer clients to services such as domestic violence support substance use treatment mental health counselling housing and job training.
- Review and interpret complex documentscourt orders leases medical notesto determine appropriate program fit.
- Coordinate with external agencies and service providers to align support plans.
- Authorize and track supportive services such as transportation childcare or work clothing.
- Maintain accurate uptodate case notes and documentation in multiple systems (ACES Barcode eJAS HPF etc..
- Respond to case audits resolve discrepancies and ensure compliance with federal and state regulations.
- Participate in outreach efforts home visits and client advocacy as needed.
Who should apply:
Professionals with:- Twelve months of experience as a Public Benefits Specialist 3.
- A bachelors degree or higher AND twelve months of experience as a Public Benefits Specialist 2 determining eligibility for public assistance or longterm care services.
- Five years of combined higher education and/or equivalent experience may substitute for degree and PBS work experience requirements. Total must include at least oneyear equivalent work experience. Examples of equivalent experience include but are not limited to:
Providing eligibility for services or direct customer service serving historically marginalized communities
Experience examining/processing loan applications
Medical insurance or rehabilitation claims
Unemployment insurance claims or
Providing staff support in financial eligibility determination or in a job analyzing verifying and evaluating financial data and information
- Satisfactory completion of the agencys Public Benefits Specialist Training Program.
Outofstate experience conducting financial eligibility determination for public assistance including financial medical and food benefit programs will be considered toward experience. Additional professional experience described above will substitute year for year for the required education.
Additional knowledge skills and abilities were looking for:- Eligibility expertise Youll need deep knowledge of Washingtons public assistance programs and the ability to assess and redetermine eligibility with accuracy.
- Policy fluency Comfort navigating and applying WAC RCW and internal procedural manuals is essential to ensure services are legally sound.
- Case planning insight Strong understanding of how to build service plans that are realistic traumainformed and grounded in each clients context.
- Analytical skills Youll be interpreting complex data and documentation to make fast highstakes decisionsprecision matters.
- Communication Clear respectful and empathetic communication is keyespecially when explaining tough decisions or diffusing hightension situations.
- Crisis navigation This role regularly involves working with people in distress. You must stay calm clearheaded and grounded in your professional boundaries.
- Resilience and flexibility Programs shift. Priorities change. You need to adapt quickly manage multiple tasks and keep performance high without burning out.
InterestedApply today!
The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring an equity antiracism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.
Questions Email the recruiter at and reference job number 02225.Supplemental Information
Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 711 or.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
