Customer Service Intern
Customer Service Intern
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Handson experience and a chance to learn from the best.
- A supportive environment where you can develop your skills and grow your career.
- A chance to work with a diverse range of clients.
- Build valuable connections and skills within the technology sectors.
- Provide firstlevel contact and support for customers seeking administrative and technical assistance resolving issues promptly.
- Manage high volumes of inbound and outbound calls efficiently and within specified timeframes.
- Identify customer needs clarify information and offer solutions or alternatives through research.
- Handle customer complaints effectively ensuring timely resolution and followup.
- Escalate unresolved queries to higher support levels as necessary maintaining proper communication protocols and documentation.
- Proficiency in English
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask prioritize and manage time effectively
- Techsavvy
- Matric certificate
Requirements
- You will need to be based in the Somerset West or surrounding area. Youll need to be in DSL Telecoms office in Somerset West on a regular basis so we are open to local candidates only!
- 8 hours Monday to Friday
Required Experience:
Intern
Employment Type
Full-Time
