JM 5602 - IT Business Systems Analyst
JM 5602 - IT Business Systems Analyst
Posted on :
10-04-2025
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1 Vacancy
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Job Description
WILL Immploy a project of WILL Employment Solutions connects employers with immigrant job seekers willing to work in Southwestern Ontario Canada. We are currently seeking interested candidates to present to a regional employer for this advertised position.
To be considered for this opportunity you must be legally eligible to work in Canada residing in Canada and not currently employed in your trained/educated field. If you are currently enrolled in FullTime PostSecondary education please reach out to WILL Employment Solutions for job search support upon program completion/graduation.
We thank all candidates for their interest however only candidates eligible for support will be contacted for next steps.
For more information about WILL Employment Solutions services and programs please check outhttps://willemployment/
Job Description
The Sponsor Billing & Finance Squad within Workplace Solutions Application Delivery is looking for an IT Business Systems Analyst which is a key role between various departments within the Workplace Solutions business units in support of delivering and sustaining capabilities for the portfolio. The role will also work closely with vendors as well as business partners in the Sponsor Services and Finance business areas.
What will you be doing
The IT Business Systems Analyst will be responsible for leading the analysis of business problems and developing requirements product specifications contribute to solutioning discussions and translate business needs and features into developerconsumable functional and nonfunctional requirements as an input to design development and testing exercises associated with application development support or configuration. The successful candidate will develop a strong and deep understanding of Workplace Solutions needs and how systems support the core business unit mission.
This role involves the following activities:
Portfolio Requirements Design & Scoping
- Guides and facilitates the analysis for less complex products
- Elicits and validates business requirements
- Facilitates and actively participates in meetings walkthroughs and reviews of deliverables
- Develops functional requirements
- Develops and delivers training & support materials for affected stakeholders
Problem Solving & Analysis
- Performs analysis to determine impacts to products
- Validates requirements and proposed solutions to stakeholders satisfaction and translates those processes needs and requirements into related artifacts and documentation
- Troubleshoots moderate to complex problems to determine rootcause requiring analysis and exploration of options recommending solutions or preparing discussion for escalation
- Communicates with business stakeholders on technical components risks issues
- Ability to understand data requirements standards controls modeling techniques
- Develops and validates solution design product configuration or package criteria with business stakeholders Quality
Quality Assurance
- Ensures overall testing efforts represent business and systems requirements in partnership with the QA team (where applicable)
- Develops and maintains test documentation test strategy review and supports testing outcomes as required
- Partners with developers and other team members to resolve defects considering data and privacy requirements
- Develops and executes test cases confirming test cases represent business requirements
- Ensures traceability of requirements across application lifecycle
- Manages moderate complexity acceptance criteria
Continual Improvement
- Gains exposure to and learns new technologies frameworks and tools
- Evaluates and learns new analysis strategies tools and methods that provide business value
- Improves current practices and tools
- Adapts to organizational change best practice and improvements across teams including the effective implementation and adherence to analysis processes and practices and architectural directions
- Participates in audits governance and support activities
Customer focus
- Takes accountability for own and towards team deliverables
- Trains newer analysts in how to gather requirements and solve problems effectively
- Partners with product teams and/or architects to develop technical requirements and engineering/nonfunctional specifications 6. Technical Leadership
- Technical Leadership
- Provides training to new or less senior professionals or cross discipline practitioners on processes tools and approaches
- Shares knowledge and experience with members of the team to identify and share opportunities to improve the work identify better ways of doing things
This role also involves these additional specific activities:
- Implement enhancements to existing software including solution design work breakdown and estimation deploying the changes and warranty support
- Able to organize work tasks and coordinate with other team members
- Verbal and written communication required with other team members
- Trouble application problems then document and maintain an inventory of expertise for identified problems
- Handle multiple priorities when required
- Provide feedback into our software development best practices
- Occasional after hours and weekend work will be required
What will you be using
You will be digging into several of the following so experience in any of these areas is a huge plus:
- Vue.js React VS Code VB6 VBA C C#/.Net/.Net Core Python HTML and Modern JavaScript
- z/OS mainframe environment: DB2 IMS DB IMS/TM or CICS PLI COBOL JCL
- Web Services & APIs
- Oracle MS SQL DB2
- Git and branching strategies like GitLab
- Data analysis using SSMS IBM Data Studio SPUFI Python DataBricks on Azure and writing complex queries & stored procedures
- Atlassian Jira & Confluence Splunk ServiceNow
- Changeman Compuware tools CA tools FileAid and AbendAid tools
- O365 suite of applications (Excel Word Access Power Point Outlook Teams PowerBI)
- AWS and Azure nice to have
Requirements
- 5 years of relevant experience as a Business Systems Analyst or the equivalent in experience plus education
- University or College education in Computer Science Computer Engineering Management Information Systems Commerce Business Administration or a related field or equivalent combination of education and experience. Active pursuit of related industry certifications is considered an asset
- Experience working as part of DevOps team in an Agile environment and with third party developers vendors and consultants.
- Experience in domainbased data modeling information and data modelling event definition and data mapping and intersystem data mapping.
- Experience in API integration and eventbased product development working in an Agile product development team
- Proficiency with JIRA Confluence and Microsoft Office tools.
- Rapidly acquires new knowledge learns new skills and applies creative thinking to solve problems while understanding the organizations vision purpose and values
- Adaptable to changing assignments and product outcomes
- Directs work of self through goal setting time management and planning
- Identifies prioritization conflicts and works with PMs Program Managers Senior Business Systems Analysts and leaders to resolve
- Leverages practices to manage and simplify work and use resources efficiently
- Ensures accuracy and completeness of work to maximize quality build credibility and avoid rework
- Strong conceptual analytical and problemsolving skills
- Understands the costs and benefits of actions and makes recommendations towards the most appropriate one uses collaboration and judgement to form conclusions
- Seeks to understand business needs and delivers high quality service to the business
- Facilitates cooperation among peers and within the team leveraging feedback to develop new strategies and approaches
- Builds effective relationships with colleagues and external stakeholders quickly and confidently to positively influence outcomes
- Communicates issues clearly and effectively with stakeholders
- Seeks to understand business needs and delivers high quality service to the business while understanding the organizations vision purpose and values
- Is passionate about technology and the user experience demonstrates inner selfstarter and is accepting of and open to learning new ideas outside scope or knowledge
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
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