Enterprise Applications Manager or Enterprise ProgrammerAnalyst
Enterprise Applications Manager or Enterprise ProgrammerAnalyst
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Job Description
GRCC is looking for a either an Enterprise Applications Manager or Programmer/Analyst at a senior mid or associate level. The skill level experience desire for management and other qualifications will determine the position offered.
The Enterprise Applications Manager (Manager) is the team lead of our PeopleSoft ERP developers and business analysts. This role is pivotal in managing the development implementation and support of our enterprise systems ensuring they meet the evolving needs of our organization. The ideal candidate will have a strong background in application development ERP systems and team leadership. They will be responsible for overseeing project timelines deliverables and scope ensuring successful and timely completion of all development projects. Additionally they will provide strategic guidance foster a collaborative team environment and drive continuous improvement in our development processes. Key responsibilities include leading and mentoring the development team managing largescale projects collaborating with crossfunctional teams and ensuring highquality documentation and code standards. The candidate will also assist in the development of application needs inside the ERP.
The Senior Enterprise Programmer/Analyst (Senior Level) is a lead position in the classification of Enterprise Programmer/ Analysts and will perform all duties of an Associate and Enterprise Programmer/Analyst. The Senior Enterprise Programmer/Analyst performs the most complex activities within the scope of the IT Administrative Enterprise Applications department. This position requires specialization in several overlapping technical areas and/or assumes primary responsibility and oversight of at least one business critical system that is essential to the daily operations of the institution (e.g. PeopleSoft Campus Solutions Human Resources Finance Enterprise Content Management System Access Control etc. ensuring the continuous availability functionality security and integrity of those systems.
The Enterprise Programmer/Analyst (Mid Level) is responsible for designing developing and maintaining PeopleSoft applications (Campus Solutions Human Capital Management and Finance). The incumbent analyzes business processes and translates them into technical solutions within the PeopleSoft platform. These professionals collaborate with crossfunctional teams to understand user requirements and configure or customize PeopleSoft modules accordingly. Additionally they provide ongoing support troubleshooting and enhancements to ensure the effective operation of PeopleSoft systems.
The Associate Enterprise Programmer/Analyst (Associate level position works with Administrative Enterprise Applications staff to provide front end system support for ERP applications Peoplesoft (Campus Solutions Human Capital Management and Finance) and other ancillary systems as assigned. This is an entrylevel programmer/analyst position in which the individual assists in the development and maintenance of PeopleSoft applications within an enterprise setting. The incumbent works with more experienced team members to understand and analyze business processes and translate them into technical solutions within the PeopleSoft platform. This position contributes to the configuration or customization of PeopleSoft modules and provides support to crossfunctional teams to meet user requirements. The position offers the opportunity to learn enterpriselevel software analysis and new programming skills.
Requisition ID: 886
Department: Enterprise Applications
Employee Group: Professional Management and Administration
Schedule: 40 hours/52 weeks
Compensation:
- Manager Level: TM3 $82626 annually
- Senior Level: TP5 $73445 annually
- Mid Level: TP4 $65284 annually
- Associate Level: TP3 $59240 annually
ESSENTIAL FUNCTIONS
Note: Although the essential job functions are similar for each position however the degree to which these duties are met varies based on the position assigned with more of a leadership position required of more senior staff.
Manager
- Lead and manage a team of PeopleSoft developers and business analysts ensuring effective of development tasks and fostering a collaborative highperformance environment.
- Provide ongoing support and guidance to team members ensuring personal growth and professional development.
- Manage team performance conduct performance evaluations and drive continuous improvement.
- Provide mentorship to staff and colleagues instilling a positive environment and learning and growth mindset.
- Serve as a strategic advisor to the Director of Administrative Enterprise Applications as it pertains to design decisions involving project management and business resources.
- Take ownership of project timelines deliverables and scope ensuring successful and timely completion of all PeopleSoft development projects.
- Develop and maintain detailed project plans including resource allocation scheduling and risk management.
- Prioritize tasks based on business needs and project requirements ensuring optimal resource utilization.
- Ensure projects stay on track identifying and mitigating risks or delays and providing regular status updates to stakeholders.
- Coordinate crossfunctional teams ensuring alignment and timely communication on project progress.
- Ensure highquality documentation for all development processes and outcomes.
- Provide guidance in complex problemsolving situations and participate in discussions with internal staff and outside vendors and consultants as required.
- Assist in the development of Request for Proposals (RFPs) for PeopleSoft system enhancements thirdparty applications and integrations ensuring that requirements are clearly defined and aligned with business needs.
- Collaborate with procurement and finance teams to review vendor proposals evaluate bids and assist in selecting the appropriate solutions and vendors.
- Support the purchasing process by helping to assess the financial and technical implications of purchasing decisions ensuring alignment with project budgets and organizational goals.
- Maintain relationships with vendors and assist in contract negotiations and ensuring that vendor solutions meet expectations.
- Ensure all purchasing activities comply with internal controls and GRCCs policies.
- Work in cooperation with functional and technical team members in order to globally deploy software and their resolutions as well as ensure that systems are streamlined to run efficiently and effectively.
- Assist with the reapplication of custom code modifications following system upgrades ensuring compatibility with the latest PeopleSoft versions and system functionality.
- Collaborate with testing teams to define test cases manage the of tests and track defects or issues through to resolution.
- Lead and support functional regression and integration testing efforts to validate code functionality and ensure optimal system performance.
- Maintain high standards of quality assurance by ensuring code updates meet functional specifications and technical requirements.
- Develop bolton systems for product functionality not currently available.
- Establish change control processes and provide direction to Administrative Enterprise Applications staff as to the successful use of those processes.
- Work closely with business stakeholders functional teams (HR Finance IT etc. and external vendors to understand requirements and ensure that technical solutions meet business needs.
- Ensure effective communication between development teams leadership and business units maintaining alignment on project progress and expectations.
- Facilitate regular meetings and discussions to drive collaboration problemsolving and decisionmaking.
- Suggest recommendations for change in policies practices and processes where technology is involved and has a direct impact on the organization.
- Continuously evaluate and recommend improvements to the development process project management practices and overall team workflows.
- Encourage the adoption of industry best practices in development testing and project management.
- Ensure all development work adheres to established coding standards quality controls and security policies.
- Implement privacy and security safeguards in order to comply with federal state and local law as well as institutional policies and regulations pertaining to records management and personally identifiable information (PII).
- Establish protocols and monitoring to limit loss of data and protect data from unauthorized access.
- Maintain confidentiality and comply with FERPA HIPAA GRCC Policies and related standards.
- Create and administer new and existing ERP integrations.
- Provide support for migrations updates fixes and issues outside of regular business hours as needed.
- Configure the PeopleSoft Interaction Hub portal providing selfservice content to the college community.
- Actively collaborate/facilitate/participate in the integrations of 3rd party systems with PeopleSoft.
- Develop automated business process flows within PeopleSoft AWE etc.
- Other duties as assigned.
Senior Level
- Lead project development and support of the assigned mission critical application(s).
- Design develop customize and support applications using Oracle/PeopleSoft tools including PeopleCode SQR Application Engine Integration Broker and BI Publisher.
- Provide technical leadership to associate or enterprise programmer/analysts within the department.
- Coordinate discussions with module groups and campus representatives to translate business needs into technical specifications and deliver on solutions.
- Participate in solution development in order to improve or adopt new functionality.
- Provide guidance in complex problemsolving situations and participate in discussions with internal staff and outside vendors and consultants as required.
- Evaluate test redevelop and deploy application upgrades updates and fixes.
- Conduct system and integration testing to ensure quality and standards are met.
- Develop bolton systems for product functionality not currently available.
- Participate in new software selection review and implementation.
- Work in cooperation with functional and technical team members in order to globally deploy software and their resolutions as well as ensure that systems are streamlined to run efficiently and effectively.
- Actively collaborate/facilitate/participate in the integrations of 3rd party systems with PeopleSoft.
- Develop automated business process flows within PeopleSoft AWE etc.
- Train functional users in developing query statements for developing data extracts and reports.
- Work with functional areas to ensure regulatory compliance.
- Develop procedures and document processes.
- Adhere to change management best practices and use GRCCsupported tools for code and object migration and documentation.
- Research requirements to provide data reports and analytics to meet reporting requirements.
- Keep abreast of industry best practices and emerging technologies within higher education.
- Adhere to design standards and naming conventions.
- Other duties as assigned.
Mid Level
- Design develop customize and support applications using Oracle/PeopleSoft tools including PeopleCode SQR Application Engine Integration Broker and BI Publisher.
- Research and investigate new features and functionality to meet business needs.
- Translate business needs into technical specifications and deliver on solutions.
- Guide and assist other analysts and engineers to troubleshoot complex system design problems.
- Assist with the overall support of the enterprise software across all environments.
- Provide support for tickets received from the Customer Support desk.
- Work directly with external software developers and vendors in order to resolve product issues.
- Evaluate test redevelop and deploy application upgrades updates and fixes.
- Support users in all areas of User Acceptance Testing.
- Train functional users in developing query statements for developing data extracts and reports.
- Conduct system and integration testing to ensure quality and standards are met.
- Develop bolton systems for product functionality not currently available.
- Work in cooperation with functional and technical team members in order to globally deploy software and their resolutions as well as ensure that systems are streamlined to run efficiently and effectively.
- Participate in the integration of 3rd party systems and PeopleSoft.
- Develop using 3rd party enterprise software (Perceptive Content/ImageNow Gideon Taylor eForms etc).
- Adhere to change management best practices and use GRCCsupported tools for code and object migration and documentation.
- Work with functional areas to ensure regulatory compliance.
- Meet reporting requirements.
- Develop adhoc queries.
- Keep abreast of industry best practices and emerging technologies within higher education.
- Adhere to design standards and naming conventions.
- Other duties as assigned.
Associate Level
- Under the direction of established Administrative Enterprise Applications staff develop customize and support applications using Oracle/PeopleSoft tools including PeopleTools Application Designer PeopleCode SQR Application Engine Integration Broker and BI Publisher.
- Provide first level support for Administrative Enterprise Applications tickets received from the Customer Support desk.
- Assist with the overall support of the administrative enterprise software across all environments.
- Work as part of a team to troubleshoot performance issues.
- Submit software problems to vendors and follow through until resolution.
- Evaluate test redevelop and deploy application upgrades updates and fixes.
- Test application access.
- Perform unit testing and support users in all areas of User Acceptance Testing.
- Develop adhoc queries and reports.
- As part of a team of functional and technical users work to establish business needs research and investigate new functionality and deploy and document solutions.
- Develop bolton systems for product functionality not currently available.
- Assist in the development of external interfaces.
- Test and maintain interfaces to 3rd party systems.
- Develop using 3rd party enterprise software (Perceptive Content Gideon Taylor eForms etc).
- Develop procedures and document processes.
- Adhere to change management best practices and use GRCCsupported tools for code and object migration and documentation.
- Able to work independently with limited supervision.
- Keep abreast of industry best practices and emerging technologies within higher education.
- Adhere to design standards and naming conventions.
- Work with functional areas to ensure regulatory compliance.
- Other duties as assigned.
JOB SPECIFICATIONS
Education Credentials
Manager/Senior Level
- Bachelors degree (required) from an accredited college or university in Computer Science Information Technology or related field
- Bachelors degree in another field with significant coursework in one of those disciplines.
- Masters degree in a Computer Science or related field preferred.
Mid Level
- Associate degree in Computer Science or a related field with at least 6 years of work experience in the field. Must also be pursuing a Bachelors degree in a computer science related field.
- Bachelors degree Computer Science Information Technology or related field
- Bachelors degree with significant course work in computer programming/computer science.
Associate Level
- Assoc. Degree in Computer Information Technology or a related field and have some work experience in the field.
- Be pursing a bachelors degree in Computer Science (with at least 3 years worth of courses completed) or a related field and have some work experience in the field and haven taken at least one SQL or database course.
- Bachelors degree in Computer Science Information Technology or related field
- Bachelors degree with significant course work in computer programming/computer science.
Work Experience
All Positions
Preferred:
- PeopleSoft development experience.
- Perceptive Content management and development experience.
- Experience with development in an enterprise level system or higher education environment.
- Experience in one or more higher education functional areas such as HR Finance Student Records Student Financials or Financial Aid preferred.
Manager
Required:
- 8 years as an application developer with a strong project delivery record.
- 5 years in designing implementing and supporting enterprise systems.
- 3 years as an ERP Developer with handson experience.
- 5 years as a technical lead in largescale enterprise systems.
- Proven experience managing large development projects using project management tools.
- Experience in objectoriented programming.
- Proficiency in relational databases and SQL.
Preferred:
- PeopleSoft development experience (PeopleCode SQR PS Query Application Engine BI Publisher Integration Broker Component Interface Approval Workflow Engine).
- Understanding of PeopleSoft modules (Campus Solutions HCM Finance).
- Familiarity with PeopleSoft security.
- Experience with Oracle 19c or higher.
- Experience with of PeopleSoft OpenSearch and Analytics.
- Forms development experience.
Senior Level
- 8 years as an application developer with a strong project delivery record.
- 5 years in designing implementing and supporting enterprise systems.
- 3 years as an ERP Developer with handson experience.
- 3 years as a technical lead in largescale enterprise systems.
- Proven experience managing large development projects using project management tools.
- Proficiency in relational databases and SQL.
- Demonstrate functional knowledge of data table layouts and the relationships between them.
Preferred
- 3 years of experience in PeopleSoft Application Development with at least experience in PeopleCode SQR PS query Application Engine fluid page development and BI Publisher.
- Proficient in at least one of these areas: Integration Broker/Component Interface Approval Workflow Engine Workflow GT Forms and other Oracle/PeopleSoft technologies.
- Experience with Oracle 19c or higher.
- Experience with of PeopleSoft OpenSearch and Analytics.
Mid Level
- A minimum of 3 years experience as an application developer or equivalent role in mainstream software development.
- Experience with business use analysis database table structure and design and programming.
- Demonstrate functional process knowledge of at least one business area (Payroll Financial Aid Accounting etc..
Preferred:
- Experience of PeopleSoft Application Development including PeopleCode SQR PS query and BI Publisher is strongly preferred.
- Experience developing GT Forms and workflows.
- Experience with Oracle 19c or higher.
Associate Level
- Though work experience is not required previous experience such as an internship or work in an unrelated field is highly desired.
Skills
Manager
Required:
- Excellent application implementation life cycle skills including experience developing requirements project Fit/Gap analysis application configurations functional specifications and the ability to translate needs analysis into functional designs is required.
- Strong problemsolving abilities to diagnose and resolve enterprise system issues.
- Leadership and team management capabilities to guide and inspire a diverse team fostering a collaborative and productive work environment.
- Collaborative skills to work seamlessly with different teams across the college ensuring alignment and cooperation in achieving common goals.
- Selfmotivated and able to work independently without supervision.
- Be able to work independently serve in a lead role or be a member of a team as necessity dictates.
- A continuous learner keeping abreast with the latest technology and security changes.
- Demonstrated ability to translate business needs into longterm architected solutions with consideration for software needs.
- Strong project management skills to be able to lead upgrade and implementation projects.
- Demonstrated ability to effectively express technical information to all within the organization including those with varying technical understanding.
- Proficiency working with PeopleTools development tools 8.59 or another ERP or SIS is required.
- Must be able to learn quickly and keep up with constant change in the industry.
- Expertise in advanced SQL. Ability to create complex queries involving selfjoins multiple table joins and subqueries for diverse business requirements.
- Must have working knowledge of HTML CSS and JavaScript.
- Experience in objectoriented programming.
Preferred:
- Proficiency in PeopleSoft development including PeopleTools PeopleCode SQR and Application Designer.
- Experience writing REST and SOAP APIs.
Senior Level
- Excellent application implementation life cycle skills including experience developing requirements project Fit/Gap analysis application configurations functional specifications and the ability to translate needs analysis into functional designs is required.
- Demonstrated ability leading small to midsize projects which includes gathering requirements reviewing business processes and facilitating meetings in order to meet established objectives and delivery dates.
- Development of applications that include a significant amount of complexity.
- Proficiency working with PeopleTools development tools 8.59 or another ERP or SIS is required.
- Expertise in advanced SQL. Ability to create complex queries involving selfjoins multiple table joins and subqueries for diverse business requirements.
- Knowledge of database and program design objectoriented programming and unit testing of software packages is required.
- Experience writing queries reports or programs using development tools such as SQR Java Python etc. is required.
- Must have prior experience developing configuring and/or orchestrating integrations with REST and SOAP. Must understand the schema of both the sending/receiving systems in order to facilitate successful data transfer.
- Ability to take initiative and accomplish goals with limited direction.
- Strong interpersonal skills and demonstrated ability to lead a team.
- Excellent analytical and problemsolving skills are required.
- Strong documentation skills to maintain accurate records of system configurations procedures and issue resolutions is required.
Preferred
- Experience with web development HTML5 CSS3 and JavaScript is preferred.
- Familiarity with data analytics is preferred.
Mid Level
- Excellent application implementation life cycle skills including experience developing requirements Fit/Gap analysis application configurations functional specifications and the ability to translate needs analysis into functional designs is required.
- Relational database architecture and proficiency with advanced SQL (Oracle 19c or later preferred).
- Experience writing and unit testing and developing using objectoriented programming languages (Java Python C# etc.
- Experience writing queries reports or programs using development tools such as SQR etc.
- Ability to take initiative and accomplish goals with limited direction.
- Excellent analytical and problemsolving skills are required.
- Strong documentation skills to maintain accurate records of system configurations procedures and issue resolutions is required.
- Experience developing applications that include a fair level of complexity.
- Experience developing using APIs
- Effective team player.
Preferred
- Proficiency working with PeopleTools development tools 8.59 or another enterprise information system is highly preferred.
- Wring APIs with REST and SOAP are highly preferred.
- Experience with web development HTML5 CSS3 and JavaScript is preferred.
- Project management skills including analyzing and developing project requirements and specifications as well as timeline development preferred.
Associate Level
- Relational database architecture exposure and demonstrable knowledge of SQL.
- Knowledge of objectoriented programming and unit testing of software such as SQR Java Python C#.
- Excellent analytical and problemsolving skills are required.
- Strong documentation skills to maintain accurate records of system configurations procedures and issue resolutions is required.
- Able to take initiative.
- Effective team player.
Preferred
- Experience with web development HTML5 CSS3 and JavaScript is preferred.
- Experience writing REST and SOAP APIs is preferred.
- Experience writing queries and reports and using data analytics programs.
Physical Demands
- Sitting or standing for long periods.
- Long periods at a computer discerning detail from less than a few feet away.
- Repetitive movements.
- Use of hands and fingers to handle grasp and control.
Mental Demands
- Excellent verbal and written communication skills which are needed in order to communicate with both functional and technical constituents.
- Maintain a clear focus on customer service.
- Maintain emotional control under stress related to short deadlines and multiple projects.
- Must be exacting in work and pay close attention to detail.
- Ability to maintain confidentiality is required.
- Must be selfmotivated and results oriented.
Working Conditions
- Frequent interruptions hectic pace and responsive to quick deadlines.
- May require oncall availability.
- After hours and weekend work when required.
- Requirements to visit other offices and remote sites.
- Long periods of intense concentration reviewing data and information.
- Work is in close proximity to other people in a shared office space.
- Some travel for training or conferences will be required.
- Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
- This position is currently hybrid remotework eligible per the Colleges Remote Work Policy Agreement available on our policies website.
BENEFITS
- Health Coverage: Six health insurance plan options including one with no health insurance premiums
- Time off: Enjoy substantial vacation time
- Wellness Program: Access resources for physical and mental wellbeing and an onsite gym membership
- Continuous Learning: Career development and educational opportunities
- Retirement Plans: Secure your future with our retirement options including the state retirement plan or a 401(a) with a 12 employer contribution
NEXT STEPS / APPLICATION PROCESS
GRCC is only accepting online applications for this position at Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
HIRING PROCESS
GRCC uses an Evidence Based Selection Process where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process candidates will participate in assessments (cognitive and behavioral) reference checks and interviews.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age race color religion marital status sex/gender pregnancy sexual orientation gender identity gender expression height weight national origin disability political affiliation familial status veteran status or genetics in all programs activities services employment and advancement including admissions to access to treatment in or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs activities services and employment including recruitment selection retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel 143 Bostwick Avenue NE Grand Rapids MI.
Required Experience:
Manager
Employment Type
Full-Time
