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Telecaller

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Introduction

At Dimaak we prioritise the act of enriching customer interaction over everything else. Were looking for a skilled telecaller to join as a customer service representative to enable the same. Telecalling work involves learning processes and scripts so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.

Objectives of this role

  • Understand customer psyche and record both successful and unsuccessful sales methods
  • Handle outbound calling
  • Improve organisational efficiency through diligent observation skills as a tele caller
  • Help the company grow by finding opportunities in customer requirements
  • Resolve complaints provide solutions and follow up with customers

Responsibilities

  • Memorize scripts and customize them for the clients as per the situation while calling.
  • Foster relationships with existing clients and build a rapport with potential clients
  • Make reports and documentation based on conversations that took place during calling
  • Report the analysis and observation to the team lead
  • Adhere to organizational guidelines and methodology while calling
  • Generate sales by making cold calls to active or old clients

Required skills and qualifications

  • Bachelors degree or high school diploma
  • Strong communication skills and command of the English and Hindi language
  • Previous experience in a tele caller job or similar role
  • Data entry skills to complement the telecalling work
  • Ability to close sales through the right negotiation skills
  • Looking for Freshers/ Experienced
  • Work location Perungudi / Work from office
  • Work Timing Mon Sat 10 AM 7 PM)
  • Additional language is
  • If youre interested kindly share your resume to
  • Looking for immediate joiners.
  • Salary as per Market Standards.



Required Experience:

Junior IC

Employment Type

Full-Time

About Company

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