Telecaller

Company Overview

Housiey Key Mansions Pvt Ltd is a rapidly expanding Real Estate Brokerage Company with offices in Mumbai Pune and Bangalore. Specializing in new launches from top developers such as Brigade Group Sobha Realty Prestige Group and others the company boasts a team of over 140 professionals with extensive industry experience. Headquartered in Bangalore Housiey aims to redefine real estate services with a personalized touch.

Job Overview

Housiey Key Mansions is seeking a dynamic Telecaller to join our team in Pune. This position is ideal for freshers interested in pursuing a career in real estate sales. As a full-time role youll work closely with prospective clients across Pune Division including areas like Baner Wagholi and Hadapsar. With a focus on customer engagement this role offers a unique opportunity to gain valuable experience in the thriving real estate industry.

Qualifications and Skills

• Excellent communication skills (Mandatory skill) for effectively communicating project details to potential clients and building a strong rapport.
• Customer service (Mandatory skill) orientation to ensure a positive client experience and address inquiries promptly.
• Active listening is crucial to understanding client needs and providing tailored solutions that align with their requirements.
• Problem-solving abilities to handle objections and queries with confidence and provide satisfactory resolutions.
• Time management skills to prioritize tasks manage schedules efficiently and ensure timely follow-ups with clients.
• Sales skills to convert leads into successful bookings through persuasive communication and client engagement techniques.
• Knowledge of sales and marketing strategies to effectively promote properties and align with broader organizational goals.
• Experience in telecalling to facilitate initial contact with prospective clients and generate interest in real estate offerings.

Roles and Responsibilities

• Engage with leads generated by the marketing team providing detailed explanations of real estate projects to build interest.
• Convince potential clients to schedule site visits highlighting the benefits and unique selling points of each property.
• Accompany prospects on site visits addressing all relevant inquiries and providing assistance throughout the process.
• Facilitate the booking process by guiding prospects through the necessary steps and finalizing sales agreements.
• Maintain records of client interactions and follow up regularly to ensure a continuous relationship and address any additional needs.
• Collaborate with the sales team to share insights from client interactions and improve overall service delivery.
• Stay informed about industry trends and developments to provide clients with up-to-date market information.
• Contribute to a positive team environment supporting colleagues and promoting a culture of excellence in customer service.