Partner Operations Specialist IGT1 Lanka Sitecore
Partner Operations Specialist IGT1 Lanka Sitecore
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Job Description
What Youll Do
Maintain and manage all operational aspects of Partner onboarding process including contract administration.
Manage Partner deal and project registrations.
Establish maintain and monitor lead flow to and from Partners.
Partner commission administration.
Act as a liaison to Field Sales Partner Sales Sales Ops Legal Marketing Deal Desk Sales Finance and Order Management teams on all partnerrelated sales issues.
Perform Global Partner Helpdesk support functions (license keys badges portal access and respond to general program related questions).
Support Partner and Affiliate Program rollout.
Support the annual Partner retiering compliance process.
Coordinate the Partner Commission process both with internal and external stakeholders.
Support development and maintenance of Standard Operating Procedures and ensure consistent business practices across regions and adaptations to local markets when required.
Qualifications :
Bachelors degree preferred or equivalent 35 years Partner Support or Sales Operations experience preferably in the software industry.
Experience with Salesforce CRM and Partner Programs.
Extraordinary communication ability both verbal and written at all levels.
Strong organizational and timemanagement skills including multitasking prioritizing and the ability to plan work activities efficiently to meet deadlines.
Structured and orientated with close attention to detail.
Proven flexibility in dynamic environments and ability to adapt to shifting priorities.
Intermediate experience with Microsoft Excel.
Additional Skills That Could Set You Apart:
Exceptional Salesforce experience/superuser would be highly advantageous
Channel management or similar experience
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
