Assistant Night Manager
Assistant Night Manager
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
- Supervise the nightly operations of the hotel ensuring all departments function effectively
- Assist to Manage guest relations and handle any complaints or issues that arise during the night shift
- Conduct night audits ensuring financial transactions and reports are accurate
- Ensure the safety and security of all hotel guests and staff by conducting regular property checks
- Support the front office ensuring exceptional service and efficiency in checkins checkouts and guest queries
- Support the Night Manager to lead and motivate the night team including front office and security staff
- Coordinate with other departments to ensure guests needs are met
- Manage emergency situations including medical issues fire alarms or security concerns
- Ensure compliance with hotel policies procedures and regulations
Qualifications :
- Previous experience in a similar role preferably in a hotel environment
- Strong leadership and team management skills
- Exceptional problemsolving abilities and a proactive approach to guest service
- Excellent communication and interpersonal skills
- Knowledge of hotel management systems (e.g. Opera and basic accounting skills for night audits)
- Flexibility to work night shifts including weekends and public holidays
- A professional and approachable manner with the ability to stay calm under pressure
- Current First Aid and Responsible Service of Alcohol (RSA) certifications are an advantage
Additional Information :
- Learn your Way Access to our Accor Academy so you can Earn while you Learn!
- Opportunities for career development and growth within Accors global network.
- Incredible Accor Heartist Benefits access to Accors extensive benefits including discounted Food & Beverage Accommodation Worldwide
- Accors referafriend bonus
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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