Head of Professional Services Unit 196035
Head of Professional Services Unit 196035
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Job Description
Location :India Pune (Amdocs Site)
Required Travel: Up to 25
Who are we
Amdocs helps those who build the future to make it amazing. With our marketleading portfolio of software products and services we unlock our customers innovative potential empowering them to provide nextgeneration communication and media experiences for both the individual end user and enterprise customers. Our approximately 30000 employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $4.89 billion in fiscal 2023.
In one sentence
The Head of PSU will lead our global services team driving innovation standardization and efficiency across regions while balancing shortterm needs with longterm investments.
What will your job look like
Key Responsibilities:
- People Centric Leadership: Inspire and lead crossfunctional teams build and maintain a healthy organization and drive employee engagement.
- Resource Management Group (RMG): Maintain a healthy organization index manage the bench with flexibility and ensure demand and supply accountability.
- Centers of Excellence (COE): Own core competencies build and maintain knowledge establish and improve processes and promote quality.
- Shared Services: Lead centralized knowledgebased units supporting regions while optimizing expertise and cost.
- Operations: Oversee executive runtime operations monitoring observability bill cycles and ensure healthy and control.
- Infrastructure & IT: Endtoend ownership of IT as a shared service across the company including cloud solutions and emerging industry innovations.
All you need is...
- Minimum of 15 years experience in business project management finance planning and control management with multicultural multi domain and crossgeographical experience. Must possess a strong technological understanding to provide strategic directions
- Ability to connect and understand teams technology and activities and translate them into executive summaries Must bridge ongoing activities with company strategic goals ensuring twoway translation (strategy to work and vice versa)
- Create a culture of excellence with a selfdriven approach and motivation towards achieving company goals
- Proficient in engaging with external ecosystem including Gartner AWS and other contractors on a regular basis
- Managerial experience is essential
Why you will love this job:
Required Experience:
Director
Employment Type
Full Time
