Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
Veeva is looking for an experienced program manager to establish and lead Veeva Link Workflow implementation programs at Veevas largest customers globally. This role will guide our customers rollout to build the basis for one line of sight with their most important and critical customers Key Opinion Leaders. You will work closely with Veevas Link Strategy Product and Services teams to ensure delivery success across your program(s) continuous improvement of existing applications and overall Customer Success.
This is a remote fulltime permanent role with Veeva. It is customerfacing requiring Eastern or Europe Time Zones with close proximity to an airport and able to meet travel requirements.
What Youll Do
Scope establish and lead Link Workflow rollout programs
Develop strategic relationships with the customers business and IT executives. Work with them to define deployment governance and API integration roadmaps
Be accountable for the delivery for Link Workflow implementations ensuring the customers success on our applications
Collaborate and actively communicate with the Strategy Sales Product Management and Link Services Leadership teams at Veeva keeping everyone aligned and informed on program milestones and activities
Manage the project performed by the Link Services team and Customer Integration teams to ensure milestones are met
Work with the Link Services Leadership and Link Strategy to develop and define our Workflow Services offering
Requirements
5 years serving life sciences companies
1 years experience with the KOL engagement process
Technical understanding of CRM configuration integrating with APIs
Proven executive and communication skills
Ability to get organizational buyin from users for a new software tool
Skills in problem resolution negotiation dealing with ambiguity the establishment of effective processes influencing without authority
Based in North America on Easter Time Zone or Europe CET Time Zone
Travel requirements include typical travel of 25
#RemoteUK
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender race ethnicity religion politics sexual orientation age disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
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