Program Manager Break Through Tech NYC

About Cornell Tech:
Cornell Tech is a graduate campus of Cornell University that brings together faculty students business leaders and tech entrepreneurs in a catalytic environment to reinvent the way we live in the digital age.

A hallmark of Cornell Tech is a rapid pace of change and growth which serve as opportunities to pursue excellence and improvement not merely scale. We iterate to learn quickly from our activities and to improve our programs and ways of working. We further expect our organizational structure to continue to change given the pace of our activities and programs and our iterative learning process. We see Cornell Tech serving as a model organization for our students demonstrating the operations of a highly effective dynamic informationage organization.

About Break Through Tech:

Break Through Tech empowers trains and connects students from different lived experiences to influential tech opportunities. We are focused on launching a generation of diverse tech talent into the workforce with an emphasis on Black LatinX Native American lowincome women and gender nonconforming individuals because those who break into todays tech jobs will be writing the rules that will shape the future for all of us.

Position Summary:

Break Through Tech is seeking a Program Manager to oversee the successful delivery of our innovative workbased learning programs. In this role you will onboard and manage industry professionals graduate students and other temporary staff who will in turn work directly with our students as they build their professional and technical skills.

While position responsibilities vary every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative collaborative open and welcoming; showing respect compassion and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Successful candidates will need to have and display the following competencies as part of this role:

Optimizes work processes Knowing the most effective and efficient processes to get things done with a focus on continuous improvement

Manages complexity Making sense of complex high quantity and sometimes contradictory information to effectively solve problems

Decision Quality Making good and timely decisions that keep the organization moving forward

Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals

Balances Stakeholders Anticipating and balancing the needs of multiples stakeholders

This is a fulltime benefitseligible 3year term position with the possibility of renewal. This is a hybrid position with the expectation to work at least 1 day per week (Wednesday) on the Cornell Tech campus in New York City. Flexible work schedules are subject to change.

Visa sponsorship is not available.

Starting Salary Range: $96800$100000.

Essential Functions:

Program Operations: 65

• Plan and manage the successful delivery of program activities for one or more cohorts of participants:
  • Collaborate with other program staff to develop long range goals action plans and measurement/evaluation processes; regularly review program strategic plan and assess effectiveness of the program in achieving it; determine any adjustments needed.
  • Develop manage and oversee program budget; ensure that all grant obligations and reporting duties are met.
  • Develop and oversee the implementation of programmatic policies and systemic procedures.
  • Participate in and recommend strategic and operational planning for programs.
  • Coordinate and administer programs both inperson and online
• Ensure program health metrics and outcomes meet or exceed our benchmarks for quality and efficiency.
  • Track and report on program health metrics and outcomes data.
  • Produce regular program reports and develop special reports as needed.
• Monitor student engagement and progress towards goals; partner with other staff to ensure we intervene appropriately to maximize retention completion and outcomes attainment.
  • Ensure all student issues are resolved in partnership with Program leadership and supporting teams
  • Advise and serve as a resource and liaison to students connecting students with support resources as appropriate within Break Through Tech and beyond.
  • Provide guidance advice and oversight to student groups and organizations.
  • Oversee the facilitation and development of the student community to drive retention.
• Plan and execute key events and program components for participants including orientation sessions training workshops social events and other core experiences.
  • Work behindthescenes with other team members to produce events and experiences
  • May facilitate activities or present information during events and experiences
• Partner with other teams to ensure all challenges are addressed in a timely fashion to
• drive program success; may include the resolution of complex concerns and problems
• Partner with our Product Design team to inform changes to our program model over time.

Volunteer Host Company and/or Temporary Staff Management: 30

• Partner with other Break Through Tech teams to cultivate strong partnerships with corporate and university partners who supply volunteers Sprinternships Hosts and temporary staff for our programs:
  • Share data and insights with the Industry Partnerships team and partners themselves in order to drive retention and expansion of strategic corporate relationships.
  • Coordinate with the Instruction team to support strong relationships with our university partners.

• Recruit select and onboard volunteers host companies and/or temporary staff in advance of program delivery:
  • In advance of each cohort ensure each program has the right number of volunteers host companies and/or temporary staff to adequately support our target student numbers.
  • Partner with other teams to source and recruit potential volunteers and/or temporary staff
  • Participate in Business Development calls with potential new partners and help with existing partner renewal
  • Guide volunteer project advisors through the project development process and preparation.
  • Guide mentors in preparing for monthly mentorship sessions.
  • Guide temporary staff in preparing for instructional and other support roles in the program.
  • Guide Sprinternships Hosts through the project development and program planning process.
• Manage volunteers host companies and/or temporary staff to deliver an excellent program experience for students:
  • Teams may include Challenge Advisors Sprinternships Hosts and/or Mentors as well as temporary staff (Instructors and Teaching Assistants) depending on the program focus areas.
  • Teams may require contributions from other Break Through Tech staff members including Student Success Career Services or Industry Partnerships
  • Ensure all contributors are trained and supported to perform well in their roles
  • Intervene to address issues or challenges with volunteer host company and/or temporary staff performance; ensure all volunteer host company and/or temporary staff issues are resolved in partnership with Program Delivery leadership and supporting teams at Break Through Tech
  • Facilitate the development of a strong team culture for contributors. Drive positive team health and longterm retention and satisfaction of top performing contributors.

Other positionrelated responsibilities: 5

• Participate in projects or other duties as assigned with occasional work responsibility falling above or below current classification.
• Completion of any university required compliance trainings.

Required Qualifications:

• Masters degree and 3 to 5 years relevant experience or equivalent combination
• Experience in and/or demonstrated commitment to supporting diversity equity access inclusion and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students
• faculty staff volunteers and community members.
• Passionate about working in an organization that values and promotes diversity equity inclusion antiracism and wellbeing.
• Strong program management experience preferably in the early career internship or higher educational space.
• Demonstrated experience successfully delivering workbased learning programs inperson and online.
• Prior experience managing volunteers and/or temporary staff to deliver excellent experiences.
• Datadriven decision maker with experience leveraging tools including Microsoft Excel / Google Sheets Microsoft PowerPoint / Google Slides to evaluate and report on impact and effectiveness.
• Excellent written and verbal communications skills particularly when working with high level internal and external stakeholders.
• Detailoriented and organized systems thinker.
• Ability to thrive in a fastmoving quickly changing work environment

Preferred Qualifications:

• Experience working with diversity equity inclusion and wellbeing programs.
• Deep expertise with early career programs (internships apprenticeships mentorships new grad programs) in the technology industry
• Experience working with highly technical audiences (software development computing data science AI)
• Experience leading programs for and with undergraduate students

Culture of Inclusion and Community Standards:

As a university founded to be a place where any person can find instruction in any study diversity and inclusion are at the core of our values and mission. We strive to be a welcoming caring healthy and equitable community where students faculty and staff with different backgrounds perspectives abilities and experiences can learn innovate and work in an environment of respect and feel empowered to engage in any community conversation. As a member of the Cornell University community it is important to recognize our shared responsibility to each other to cultivate a culture of inclusion for all. Cornell Core values

As an individual contributor you will model and support a culture of diversity equity inclusion and wellbeing and continually seek to understand how your role behaviors and actions impact the success of this culture.

While position responsibilities vary greatly the Skills for Success and Leadership Skills for Successare foundational to what is expected ofevery employee and leader working at Cornell. These skills are essential for individual and organizational success. Staff Skills for Success; Leadership Skills for Success

Rewards And Benefits:

Competitive compensation generous timeoff and great benefits More on Cornell Benefits

University Job Title:

To learn more about Cornells nonunion staff job titles and pay ranges see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornells union wages see Union Pay Rates.

Current Employees:

If you currently work at Cornell University please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by dragging and dropping them into the dropbox or by using the upload icon on the application page. For more detailed instructions on how to apply to a job at Cornell visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process please contact the Recruiter listed in the job posting or email .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process you are encouraged to contact Cornell Universitys Office of Institutional Equity and Title IX at voiceor email at.

Applicants that do not have internet access are encouraged to visit your local library or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment at the Ithaca campus by emailing .

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEEO Statement:

Cornell Universitys history of diversity and inclusion encourages all students faculty and staff to support a diverse and inclusive university in which to work study teach research and serve. No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving but not limited to such factors as race ethnic or national origin citizenship and immigration status color sex pregnancy or pregnancyrelated conditions age creed religion actual or perceived disability (including persons associated with such a person) arrest and/or conviction record military or veteran status sexual orientation gender expression and/or identity an individuals genetic information domestic violence victim status familial status marital status or any other characteristic protected by applicable federal state or local law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. Qualified protected veterans as defined in the Vietnam Era Veterans Readjustment Assistance Act (VEVRRA) and qualified disabled individuals with disabilities under Section 503 of the Rehabilitation Act have rights in the application process and in employment under federal law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.