Payment Services Executive - 6 month fixed term contract
Payment Services Executive - 6 month fixed term contract
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Job Description
The Payment Services Executive will be responsible for ensuring all outbound payments are processed in accordance with policies and procedures. Reporting to the Senior Manager Payment Services responsibilities will include:
- Monitoring mailboxes closely for payment requests and ensure they are actioned promptly efficiently accurately and in accordance with Policy/Process.
- Liaising with relevant business areas to rectify any issues with the payment being requested.
- Understanding contingency processes including sanction screening in place to process outbound payments.
- Ensuring all paperwork and emails are properly maintained in conjunction with department processes GDPR and audit requirements.
- Promoting best practice and enhancement of the customer journey by continuous improvement analysis and recommendations.
- Communicating and escalating potential issues/risks in a prompt and effective manner.
Qualifications :
- Previous experience of working within a Banking operations environment is essential.
- Able to demonstrate strong accuracy & attention to detail.
- Self motivated.
- Able to work under pressure and within deadlines.
- Able to demonstrate a good knowledge of MS Office suite (Excel Word).
Additional Information :
Reward
Your Wellbeing We take your health and wellbeing very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) Offering you support on a wide range of subjects including financial concerns mental wellbeing and more general queries around family work housing and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle Its important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when youre enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexiholiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution Were focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
