Application Support Engineer L2 - Remote work in Romania
Application Support Engineer L2 - Remote work in Romania
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Job Description
In a nutshell
Eurofins Scientific is seeking an Application Support Engineer to become a valued member of our successful team. He is responsible for supporting internal IT application users with application uptime and reqeusts with the capability to support cloud and onpremise application services. This may require interaction with potential or current users of our organisation across the globe. This person will participate as an effective member of a passionate highly skilled collaborative team that is a backbone of IT solutions delivered.
Job description:
Responsibilities:
- The position is for an operational (run) group. Support engineers will respond to incidents and as well as handle support requests for a variety of technologies related to eESB (Eurofins Enterprise Service Bus services over cloud architecture
- Support engineers will also have project responsibilities (i.e. executing on the improvements and automation identified by them or others on the team) and will own small projects within their respective area.
- As a queue owner support engineers will be responsible for the general health of the queue (resolving tickets identifying trends finding the technical cause of problems) as well as recommending and implementing process / system changes to eliminate incoming workload optimizing team process diagnosing problems to the root cause and resolving them and escalating where appropriate.
- Participation in a team 245 weekly rotation is part of the role. More extended offshift time may be needed but these would be planned in advance and generally associated with project work where maintenance windows need to be observed.
- This is an L2 support position. The candidate will need a deep understanding and technical expertise to apply in a hands on environment.
- While not a hard requirement given the overall direction of IT infrastructure is to transition workloads to the cloud experience with Azure AWS and cloud development is a plus.
Must Have:
- 58 years experience in Application Support
- ITIL framework knowledge
- Strong in Unix/Linux Java fundamentals
- Working experience with Cloud (preferably Microsoft Azure)
- Good oral and written communication skills
- Willingness to learn and perform in a small team
Technical Skills
- Experience in message oriented Middleware like Active MQ or MSMQ would be an added advantage
- Knowledge of DevOps framework
- Perfromance monitoring on Solarwinds. Reporting tools Service Now Graphana reporting
- Knowledge on Version control tools like GIT Hub
- Shell scripting
Application/Domain:
- Middleware technologies
Qualifications :
Are you our kind of extraordinary
Profile description:
BE / MCA or any other equivalent degree in Computer Science.
What can we do for you
We are offering the following:
- A competitive salary package including bonus and benefits
- Extensive onthejob coaching and training opportunities
- Challenges within a multicultural and crossregional team as part of the international and fastgrowing Eurofins organization
- A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.
Standard benefits:
- Additional Performance Bonus up to 1 Month Salary per year
- Meal Vouchers
- Gym Reimbursement
- Medical Sub and Health Insurance
- 25 days of holidays 1 extra day off for your birthday
- Additional holidays for your loyalty
- Remote work activity in Romania.
What else should you know
As the role and Eurofins teams are international please ensure to submit your application in English.
Additional Information :
We support your development! Do you feel you dont match 100 of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: description: Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and invitro diagnostic products.
In over 37 years Eurofins has grown from one laboratory in Nantes France to 63000 staff across a decentralised and entrepreneurial network of over 950 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.
In 2024 Eurofins generated total revenues of EUR 6515 billion and has been among the best performing stocks in Europe over the past 20 years.
#LIREMOTE
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
