Join our dynamic Finance team at John Crane Mexico Shared Service Centre and help us improve the world through smarter engineering. John Crane a division of Smiths Group plc is seeking a dedicated and experienced AR Collections Supervisor. This position based in the vibrant heart of Mexico City is crucial to our financial operations across USA Canada Mexico and Ireland.
Our company is a leading manufacturer of mechanical seals renowned for our advanced engineering technologies and unwavering commitment to precision. Operating in Mexico we have a strong foothold in the industry. As an AR Collections Supervisor you will play a vital role in overseeing the collections team ensuring timely and accurate processing of receivables and maintaining compliance with financial regulations. Your expertise will directly contribute to our cash flow management and financial stability.
Qualifications :
We look for a collaborative proactive individuals who thrive in a fastpaced environment and embraces new challenges every month.
ROLES AND RESPONSIBILITIES
- Team Leadership:
- Supervise and mentor the collections team providing guidance and support to ensure high performance.
- Conduct regular team meetings to review performance address issues and implement improvements.
- Customer Collection:
- Invoice FollowUp: Proactively follow up with customers to ensure timely payment of invoices.
- Dispute Resolution: Identify and resolve any discrepancies or disputes related to customer invoices and payments.
- Payments Support:
- Payment Allocation: Oversee the accurate processing of incoming payments including checks ACH wire transfers and credit cards. Ensure payments are correctly allocated to customer accounts.
- Customer Master Data Management and Credit Control:
- Data Accuracy: Ensure customer contacts information tax details and credit limits are correct and up to date including onboarding new customers and updating existing customer information.
- Annual Credit Limit Review: Conduct an annual review of customer credit limits to ensure they are appropriate and aligned with financial policies.
- Compliance: Ensure customer data complies with internal policies and external regulations including customer limits and dunning criteria aligned with John Crane policies.
- Performance and Process Improvement Management:
- AR Aging Monitoring: Monitor accounts receivable aging and take quick action to clear delinquent accounts.
- Reporting: Generate regular reports on AR performance metrics and provide insights to support decisionmaking.
- Process Optimization: Identify opportunities for process improvements within the AR function and implement innovative solutions. Lead initiatives to enhance efficiency accuracy and overall performance of the AR processes.
TECHNICAL KNOWLEDGE SKILLS AND ABILITIES
- Major degree in accounting or equivalent (Corporate Finance Business Administration Economics).
- Minimum of 8 years of experience in accounts receivable or a similar role with at least 2 years in a supervisory position.
- Accounting Software: Proficiency in ERP systems like SAP Oracle or Microsoft Dynamics.
- Consistent productivity level of minimum 200 accounts credit control.
- Excellent communication abilities and a customerfocused approach.
Specific Attributes:
- Automation Tools: Familiarity with AR automation tools and portals (e.g. Coupa Ariba).
- Data Analytics: Ability to use data analytics tools (e.g. Power BI Tableau) to generate insights and improve processes.
- Cybersecurity Awareness: Knowledge of best practices in data security and privacy.
Language skills:
- English B2 as a minimum.
- Spanish.
Key skills:
- Customer Collection: Strong skills in following up with customers to ensure timely payments and resolving disputes.
- Relationship Management: Ability to build and maintain strong relationships with customers and internal stakeholders.
- Sales Collaboration: Work closely with the sales team to address customer issues and improve the overall customer experience.
- Communication: Strong verbal and written communication skills to interact with customers and internal stakeholders across different regions.
- Adaptability: Flexibility to work with diverse teams and adapt to different regulatory environments.
- Cultural Sensitivity: Understanding of cultural nuances in business practices across the regions.
- Conscientiousness: High level of attention to detail and a strong sense of responsibility to ensure accuracy and reliability in all tasks.
- Respect and Kindness: Demonstrates respect and kindness towards others.
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our crossbusiness ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
According our mission vision and Global Policies: Under no circumstances shall Staff be charged any fee or other costs in relation to their recruitment to work at Smiths whether directly or indirectly. Any recruitment fees shall be paid by Smiths.
Smiths will not employ anyone below the age of 18. Smiths will take reasonable steps to satisfy itself of the member of Staffs age before that person starts work at Smiths. When persons under the age of 18 are employed they must not do work that is mentally physically socially or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.
Remote Work :
No
Employment Type :
Fulltime