Leasehold and Right to Buy Officer - Gosport Borough Council
Leasehold and Right to Buy Officer - Gosport Borough Council
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Job Description
Job Title:Leasehold and Right to Buy Officer
Hours: 37 hours per week Monday to Friday
Salary:per annum
Gosport Borough Council Housing Service is seeking a detailorientated and customer focused Leasehold and Right to Buy Officer to join the Neighbourhood Management Team. In this role you will be responsible for managing leasehold sales under the Right to Buy (RTB) schemes ensuring compliance with legal and regulatory requirements. You will work closely with tenants leaseholders legal representatives and internal teams to facilitate smooth and efficient leasehold transactions. If you have the expertise and passion for leasehold and RTB management wed love to hear from you!
If you are interested please refer to the attached Job profile for more information regarding what is the role and who is the person we are looking for to join our service.
How to apply
To make sure your application is above the rest please review the job profile who is the person and how to apply to ensure your application matches the requirements of the role. Please ensure you fully read and follow the guidance so you can demonstrate how you meet the criteria under who is the person on the job profile.
PLEASE DO NOT JUST SUBMIT A CV.
Please ensure you refer to the how to apply document when you complete your application as there is information in there that you need to include and evidence in your application for this role.This is really important or you are likely not to be short listed.
Closing date for receipt of completed submissions Tuesday 8th April 2025
Interviews will take place on Tuesday 22nd April 2025
Leasehold and Right to BuyOfficer
Grade: 6
Salary:per annum
37 hours per week working Monday to Friday in accordance with Councils scheme of flexible working hours. The post holder may be required to work outside normal office hours from time to time.
Who are we looking for
We are looking for someone to join our Neighbourhood Management Team as a Right to Buy and Leasehold Officer within the Housing Services department. You will need experience in Right to Buy (RTB) leasehold or housing management.Strong communication and interpersonal skills are essential as you will need to be confident working with multiple stakeholders including leaseholders tenants Housing staff other GBC departments (Finance Legal etc. and external organisations such as solicitors mortgage companies and contractors.
What is the role
Key areas of work are:
- Managing and process all RTB sale applications including dealing with enquiries preparing documents and communicating with solicitors
- Provide clear guidance to tenants/leaseholders on the RTB process eligibility and obligations as a leaseholder
- Prepare legal documents lease agreements and service charge estimates
- Responsibility for Section 20 (Landlord and Tenant Act 1985 consultation process for any Qualifying Works
- Arranging repairs and maintenance to be undertaken in accordance with tenancy agreements
- Managing arrears (including negotiating affordable individually tailored repayment plans judgements and forfeiture)
- Providing advice on postsale leasehold management including lease extensions
- Maintaining accurate leaseholder information and updating systems with relevant case information
Who is the person
- Experience in RTB leasehold property or housing management with a good knowledge of leasehold law and housing legislation
- Excellent numerical skills
- Ability to work independently
- Ability to communicate clearly and effectively especially clear and concise written communication skills including the ability to record information accurately and write formal letters
- Strong customer service skills with ability to explain complex processes clearly
- Be able to demonstrate a structured and logical approach to problem solving with the ability to use judgement and discretion when making decisions
- Ability to manage time effectively and professionally even when competing priorities and heavy workloads challenge you personally
- Demonstrate a high level of attention to detail as understanding and using complex financial information is required
- Be proactive and highly motivated with the ability to work quickly accurately and consistently when under pressure in order to achieve time driven outputs
- Computer literate with experience of IT systems such as Microsoft Word Excel Outlook and Housing Management systems
- Committed to equal opportunities
Special Conditions:
You must havea full driving licence and access to a car in order to carry out site visits and meetings.
You may be required to attend evening meetings as appropriate.
Required Experience:
Unclear Seniority
Employment Type
Intern
