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The University of Miami UHealth Department of Cancer Support Services has an exciting opportunity for a full time Clinical Program Manager to work at Sylvester Cancer Center in Miami. The incumbent provides assistance in the support of various clinical programs. An employee in this position supports their leader with managing assigned program components preparing clinical documentation and preparing reports. The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures.
CORE JOB FUNCTIONS
Directs and coordinates assignments for program operations.
Evaluates office production revises procedures and devises new forms to improve efficiency and workflow.
Manages clinical operation and quality assurance procedures. Implements projects and procedures to ensure program performance is exceeding expectations.
Performs assessment of needs within the organization and develops clinical programs to meet those needs.
Maintains required records and reports statistics for administrative quality assurance and safety and control purposes.
Coordinates the development implementation and evaluation of departmental or program area policies and procedures designed to improve operational efficiency.
May oversee various personnel actions including but not limited to hiring performance appraisals disciplinary actions termination and other related activities.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
Department Specific Functions
Develop implement and evaluate massage therapy services for oncology patients ensuring alignment with departmental and organizational goals.
Supervise and support massage therapists across all Sylvester locations. Oversee scheduling resource allocation and staffing to meet patient needs efficiently.
Hire train and mentor massage therapy staff to uphold high standards of care.
Conduct regular performance evaluations and provide feedback to team members.
Foster a collaborative and supportive work environment that promotes professional growth.
Monitor daily operations to ensure consistent and effective delivery of services.
Ensure compliance by obtaining and renewing establishment licenses for designated locations.
Address challenges and implement solutions to maintain smooth operations.
Coordinate with other department managers to optimize patient care and resource utilization.
Ensure all services meet organizational policies state regulations and oncologyspecific standards.
Develop and maintain protocols for patient safety and therapeutic practices.
Conduct regular audits to monitor service quality and patient satisfaction.
Work closely with physicians nurses and allied health professionals to integrate massage therapy into comprehensive care plans.
Serve as the primary point of contact for massage therapy services within the department.
Represent the department in meetings and initiatives related to complementary care.
Manage departmental budgets and monitor expenditures related to massage therapy services.
Prepare reports and analysis on service usage outcomes and improvements.
Develop promotional materials and outreach initiatives to raise awareness of massage therapy services.
Administers massage therapy treatments to patients using hands or physical aids massaging muscles and soft tissues of the body to provide treatment for medical conditions or injuries.
Confers with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.
Provides clients with guidance and information about techniques for postural improvement stretching strengthening relaxation and rehabilitation.
Documents treatment in patients medical records.
Department Specific Qualifications
Education:
Certification and Licensing:
Licensed Massage Therapist (LMT) in the state of Florida required.
Certification in oncology massage preferred.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Bachelors degree in relevant field
Experience:
Minimum 3 years of relevant experience
Knowledge Skills and Attitudes:
Knowledge of business and management principles
Ability to direct manage implement and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to effectively plan delegate and/or supervise the work of others.
Ability to lead motivate develop and train others.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H11Required Experience:
Manager
Full-Time