Client Service Administrator
Client Service Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Excellent problemsolving skills and ability to perform under pressure.
- Ability to handle sensitive client situations with empathy and professionalism.
- Strong business writing skills and telephone manner.
- Fully bilingual in Afrikaans and English.
- Ability to work in a fastpaced environment managing multiple clients or projects simultaneously.
- Strong attention to detail and excellent organizational skills.
- A passion for service delivery and client satisfaction
Requirements
- Grade 12
- Previous experience in a client services environment in utilities will be an advantage
- Knowledge of customer service principles & practices
- MS office literate
- Fulltime officebased position.
- Overtime required as needed to meet client demands.
- Standby required during offhours or weekends to assist clients with urgent issues or support requests
Required Experience:
Unclear Seniority
Employment Type
Full-Time
