Client Partner Strategic Accounts

What Youll Do:

Account Management:

• Manage account health and drive broader solution adoption across the organization. Map account penetration and mobilize sales and customer success to drive awareness and adoption.
• Rally internal Customer Success and Customer Support teams to swiftly address and resolve customer issues.
• Partner with the Finance and Revenue Operations to ensure accurate invoicing and timely payment.
• Partner with the Sales team to ensure successful new client onboarding/handoff and identify and refer crossselling opportunities within your existing book of business.
• Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams.

Retention and Growth:

• Drive retention and sustainable longterm growth across the book of business.
• Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets.
• Create compelling business proposals and negotiate commercial terms.
• Collaborate with Marketing team and Customer Success on targeted ABM and user outreach campaigns.
• Document client engagement activity and proactively manage your renewal pipeline in Salesforce.

Industry Insights and Awareness:

• Stay abreast of media industry developments and our product enhancements to connect value propositions to your clients.
• Share industry learnings with the broader commercial team.

What You Have Already Done:

• 610 years in account management at a SaaS company or equivalent experience leading account strategy for enterprise level customers
• Experience establishing and growing senior and executive level client relationships (CMO CEO SVP etc. being seen as a trusted advisor
• Strong communication & presentation skills presenting very organized and structured thinking for planning and purposes
• Experience leading a $5M book of business and commercial negotiations

In addition to career progression training and development and an excellent work/life balance future Radarians can expect a great benefits package that includes:

• Medical Dental & Vision Insurance
• 401k with Company Match
• Flexible PTO
• Commuter Benefits
• Gym Discounts
• Summer Fridays

At MediaRadar we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds perspectives and experiences makes us stronger and more innovative.We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information or any other legally protected status.

In accordance with the EEO1 reporting requirements we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our organization.This is a fulltime exempt role with a base salary range of $135000 $160000 plus benefits. A final compensation offer will ultimately be based on the candidates location skill level and experience and the Companys pay equity. We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process please contact us at

Were excited to meet people who share our values and want to build the future with us.