Network and Systems Technician
Network and Systems Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Salary: $18 commensurate with experience
Job Function:
The Network & Systems Technician provides helpdesk support ensuring users and devices can properly connect to
TBPs network. The Network & Systems Technician assists with maintaining TBPs network and server infrastructure
including hardware software data storage and thirdparty programs. The Network & Systems Technician is
responsible for maintaining connectivity for devices and ensures user access.
Duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.
Duties:
- Provides firstlevel service and support for break/fix issues related to the network and servers.
- Assists with network and server projects as assigned.
- Assists with improvements to TBPs network infrastructure.
- Identifies and recommends improvements continuously to the Network & Systems team.
- Work collaboratively with other technology staff.
- Escalates necessary issues to the relevant personnel.
- Provide valueadded service to end users.
- Perform and maintain accurate network/systems inventory records.
- Implement and maintain compliance with organizational policies and procedures.
- Perform helpdesk and other technology functions as assigned.
- Documents processes and procedures to add to the knowledgebase.
- Coordinates with vendors to complete onsite projects.
Technical:
Assists the Network & Systems team with managing the health of all components of network infrastructure.
Assist with maintaining network documentation identifying and resolving bottlenecks as they develop.
Manages network configuration protection and user access as well as antivirus active directory email
services and backup systems.
Skills/Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform essential functions.
Basic knowledge of TCP/IP and IP configuration.
Familiarity with Server Operating Systems.
Familiarity with Active Directory.
Strong customer service skills.
Ability to read and interpret documents such as safety rules and procedure manuals.
Working knowledge of or willingness to learn Office 365 Windows Server and Desktop operating systems
and command line operations.
Ability to apply common sense problemsolving and mediation skills and a mature attitude to a variety of
situations.
Ability to communicate with people in a professional manner.
While performing the duties of this job the employee is regularly required to sit; use hands to grasp handle or feel;
and talk or hear. The employee is regularly required to stand walk and reach with hands and arms. The employee
must occasionally lift and/or move up to 25 pounds. Afterhours work will be required on occasion.
Requirements:
High School Diploma or equivalent
One 1 to two 2 years of technical experience preferred
One 1 year of help desk experience preferred
A certification highly valued
Must have reliable transportation
Required Experience:
IC
Employment Type
Full-Time
