Legal Coordinator

Legal Coordinator I

FLSA Status
Non Exempt

Schedule

Monday through Friday. Work hours will depend on the business hours of the time zone serviced.

OnSite

To the extent permitted by law the Company may in its sole discretion change the work schedule to address business needs.

In This Role You Will:

Facilitate the legal process and collections on accounts for assigned territory or state(s). You will work directly with employees of our branches and company approved collection attorneys to provide information on open and chargedoff accounts and ensure prompt followup of legal collection activity. This position will require you to build effective relationships with both external parties and internal customers and ensure errorfree documentation and correspondence for all assigned accounts.

Responsibilities and Essential Duties:

• Review prepare and update legal files such as affidavits judgements loan information court documents etc. ensuring all documentation is error free and timely.

• Manage assigned communication channels ensuring efficient and accurate communication with branch staff and attorneys. Provide direction and information to assigned attorneys and provide regular status updates to branch teams on all legal accounts in process

• Review and analyze account settlement payment plans for loss impact make recommendations and negotiate for best outcome and resolution.

• Review attorney invoices for accuracy and ensure timely payment.

• Maintain assigned legal files and logs through regular internal auditing communication and action as needed.

• Identify and recommend process/workflow improvement measures as needed.

• Maintain and update effective calendar and organization methods for collection of delinquent accounts.

• prevent or limit losses to the company on collection accounts

• Strictly comply with the Fair Debt Collection Practices Act Maryland Debt Collection Act Privacy provisions of the federal and state laws Confidential Financial Record law of the State of Maryland and all internal policies procedures and practices in support of risk management and overall safety and soundness (i.e. Community Reinvestment Act (CRA) Bank Secrecy Act (BSA) Equal Credit Opportunity Act etc.

• Report pertinent information to the immediate supervisor as requested or according to an established schedule; compile information as necessary or as directed and provide data to appropriate bank personnel.

• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.

Required Qualifications:

• High school diploma or equivalent.

• Minimum of one 1 years of experience in a customer service position with responsibility for customer satisfaction and problem resolution.

• Prior demonstrated experience delivering high quality and accurate documentation.

• Strong interpersonal skills necessary to communicate effectively with outside counsel customers and all levels of company staff.

• Excellent oral written verbal communication skills.

• Proficient in Microsoft Office Products including Word Excel and PowerPoint.

• Ability to pay close attention to detail with a high degree of accuracy.

• Ability to be flexible and pivot among responsibilities while maintaining highquality work.

Preferred Qualifications:

Physical Demands:

While performing the duties of this job the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time or without notice.

Compensation: Hourly Rate (commensurate with experience)

Benefits: Mariner Finance offers comprehensive benefits to eligible employees including:

• Health Insurance Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan Flexible Spending Account (FSA) and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Companypaid Basic Life LongTerm Disability and AD&D Insurance
• Voluntary worksite benefits including Accident Critical Illness Hospital Indemnity ShortTerm Disability Supplemental Life and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off fulltime employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industryspecific training programs
• Certain roles may qualify for additional benefits such as Relocation Assistance Debt Assistance Cell Phone Reimbursement and Travel/Auto Reimbursement. Contact for additional information.

Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on fulltime or parttime status location or management level.

For additional information please visit: Finance is an Equal Opportunity Employer and does not discriminate on the basis of race color religion creed sex gender gender identity or expression marital status age religion national origin sexual orientation familial or caregiver status citizenship status status as a victim of domestic violence medical condition genetic information pregnancy physical or mental disability or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job absent undue hardship. Drug/Alcohol/Smokefree workplace.