Vice President Client Experience - Healthcare
Vice President Client Experience - Healthcare
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$ 138000 - 170000
1 Vacancy
Job Description
Vice President Client Experience Healthcare
We are seeking a strong Vice President to join our Healthcare Practice in Chicago. The Vice President will have proven leadership and client service skills and experience managing integrated communications programs. The candidate will be the daytoday contact for clients manage communications across a crossfunctional agency team as well as client team and support flawless in the most efficient and productive way. They will display personal ownership and accountability for client engagement with the ability to cultivate and nurture longterm partnerships and client satisfaction.
Responsibilities:
- Manage programs involving reputation management executive thought leadership internal communications crisis communications and integrated media strategies to drive corporate reputation for pharmaceutical biotech medical device and health association clients and prospects.
- Manage workstreams with a focus on supporting corporate reputation communications and disease awareness campaigns with grassroots communitylevel activations.
- Oversee communications programs in support of regulated products like medical devices and pharmaceuticals including sharing of clinical data and regulatory milestones.
- Under senior guidance support development of strategic plans and recommendations tailored to clients business objectives
- Draft key messaging and execute on materials proposed in plans including but not limited to enterpriselevel content media strategies and pitches narratives strategic decks and content for branded and unbranded disease awareness campaigns.
- Maintain daily client contact serving as a trusted resource and advisor.
- Facilitate crossfunctional team integration (strategy creative integrated media specialists etc. to deliver on client plans.
- Act as an effective twoway translator between clients and teams actively counseling development of work in the best interest of all parties.
- Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
- Have ownership of client financials and profitability.
- Coordinate integration with other agency partners.
- Successfully navigate conflicts across internal stakeholders clients and agency partners.
- Manage ongoing team resourcing/staffing to ensure successful delivery of work product.
- Actively participate in agency development and assist with new business
Basic Qualifications:
- Bachelors Degree in Marketing Communications Public Relations or related field
- At least 8 years PR/communications experience
- Strong project management skills and attention to detail
- Experience managing highperforming teams; mentoring team members
- Confident presenter and persuasive speaker
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money $60 monthly reimbursement to be used towards purchases that nourish your health mind body and soul
- MyDays Flexible holiday schedules
- ShortTerm Disability
- Paid Employee Family Leave
- Family Building Benefit
Chicago Salary Range: $138000.00 $170000.00
Where an employee or prospective employee is paid within this range will depend on among other factors actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employees/applicants background pertinent experience and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race color religion gender age ethnic or national origin protected veteran status physical or mental disability sexual orientation gender identity marital status or citizenship status.
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Required Experience:
Chief
Employment Type
Full Time
