Assistant Manager - Steakhouse
Assistant Manager - Steakhouse
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Job Description
Overview
Position Summary:
Under the direction of the Manager Steakhouse the incumbent serves the guests in accordance with Hard Rock Casino standards. Responsible for the prompt accurate preparation and service of alcoholic and nonalcoholic beverages at all banquet functions. Proper collection of cash (when appropriate) for all beverages prepared. Maintains bar area in a clean and orderly manner.
Responsibilities
- Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Casino policies and procedures.
- Prepares all beverages in accordance with standard specifications; uses a shot glass for all bottlepoured drinks.
- Ensures that all guests are promptly and courteously served.
- Maintains and verifies cash bank at the beginning of assigned shift (when appropriate) and maintains control of the cash bank throughout the shift.
- Properly records all transactions as directed by the Steakhouse Manager.
- Stocks and restocks the bar in accordance with the bar par and hotel standards. Ensures that an adequate supply of fresh fruit garnishes napkins juices ice etc.are on hand for use during the shift.
- Ensures the cleanliness of the bar throughout the shift including continually wiping down the bottles and the bar removing dirty glassware and dishes etc.
- Ensures that alcoholic beverages are not served to guests under the legal drinking age. If doubtful of age bartenders will politely ask for proof of individuals age in the form of an appropriate I.D. if still doubtful the bartender will notify the Manager on duty.
- Continually observes guests and keeps a careful watch for intoxicated or unruly patrons. The Manager on duty should be notified immediately of any potentially disruptive situations. Bartenders will not serve those guests who appear to be intoxicated.
- Picks up all bar setups from the storeroom or kitchen such as shot glasses pitchers glasses ice buckets garnishes napkins etc.
- Returns all extra liquor to the Food and Beverage office and assists the Steakhouse Manager in recording usage.
- When appropriate counts cash places it in a deposit envelope and returns it to the manager on duty.
- Breaks down bar at end of function including returning clean glasses to the kitchen wiping down bar placing extra fruit and juices in the refrigerator etc.
- Must wear appropriate uniform and maintain personal cleanliness.
- Perform other duties as assigned.
Qualifications
EXPERIENCE EDUCATION AND CERTIFICATIONS
- High School diploma required.
- Minimum of two 2 years of bartending experience preferred.
- Must be of legal age for serving alcoholic beverage.
ADDITIONAL REQUIREMENTS: (Licenses Certifications Testing etc.:
- Must obtain and maintain all licenses including Smart Serve AGCO etc.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must be at least nineteen 19 years of age.
KNOWLEDGE OF:
- Extensive knowledge of mixed drinks beers and wines.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed.
- Obtain and maintain all appropriate licenses / certifications per Federal State and Gaming regulations.
- While performing the duties of this job the employee is frequently required to stand; walk; use hands to finger handle or feel; reach with hands and arms talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close distance color and peripheral vision depth perception and ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The Casino environment is hectic fastpaced and often crowded and noisy. May be exposed to casino related environmental factors including but not limited to secondhand smoke excessive noise and constant exposure to the general public.
- Must be able to communicate effectively with guests in English specific to position duties and responsibilities.
- Must be able to speak read write and understand basic English in order to communicate effectively with all guests and other hotel associates.
- Must have a friendly helpful personality enabling one to handle guest relations pleasantly and effectively.
- Must be able to stand for long periods of time (up to four hours in length). Must be able to reach bend stoop and frequently lift up to 50 pounds.
Additional Details
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at if you require accommodation at any time throughout the hire process.
Required Experience:
Manager
Employment Type
Full-Time
