About the role
Samsara is looking for smart ambitious Sales Operations Analyst interested in helping steer a fastgrowing IoT startup. Working closely with a senior management team that has successfully built and exited a billiondollar business you will help grow and scale our global revenuegenerating operations increase sales efficiency and help develop new business processes. This is a multifaceted role where you will work crossfunctionally with our sales team finance operations marketing and product teams. We are seeking people with a passion for helping others and who are eager to take on a variety of projects in a dynamic environment. Proven problem solving and communication skills are required and a quantitative or technical background is a big plus.
This position is based in France.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
- You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
- Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
- You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a highcalibre team that will encourage you to do your best.
In this role you will:
- Provide comprehensive sales operational support including but not limited to territory management account and quote/opportunity management and support case responses
- Quickly solve sales process pain points in the moment while developing longterm solutions
- Assist handling upsell orders where applicable
- Identify opportunities for process optimization process redesign or development of new process/policies; develop operational measurements to identify business process issues and provide recommendations and solutions to business challenges
- Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels
- Assist with administering all sales systems including SFDC telephone queues 3rd party software providers and proprietary software tools
- Assist with developing and leading training sessions as part of our new sales hire onboarding program
- Work crossfunctionally with other business process owners to ensure changes to SFDC and other sales systems are consistent with business needs
- Help maintain key documentation regarding our policies sales processes and requirements
Minimum requirements
- Strong organizational skills and business judgment with the ability to handle projects independently endtoend
- Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level
- Previous experience with Salesforce in an administrator capacity
- At least 2 years of experience in a sales operations role preferably at technology companies with a sales team of 200 people; or experience in similar growth or operations roles in a dynamic environment
- Bachelors degree or higher; business finance economic business or engineering focus is a plus; MBA is optional
- Fluency in French and English language
Required Experience:
IC