As the Product Manager Tech III you will be responsible for Checkout and Payment systems serving the Whole Foods Market business at scale across North America Canada and the UK. This role will work across the broader World Wide Grocery stores organization to identify and drive optimization and convergence opportunities. This role is a critical member of the Checkout Engineering leadership team and will influence the overall strategy for the organization.
The right candidate will possess a strong Product Management background and will be a subject matter expert in Tier 1 Checkout payment and enterprise integrations of these systems. This role will be based in Austin TX.
Our environment is fastpaced and requires someone who is flexible detailoriented datadriven and analytical and comfortable collaborating with multiple worldwide stakeholders including: 3P POS (point of sale) SCO (Self Checkout) and payments providers; support and operations; technology teams; business program and product management; and senior leaders across Amazon and Wholefoods. This is a highly visible position and hence you must have the experience and capability to write bar raising narratives for and align your roadmap with Amazons strategic objectives. Excellent written verbal communication and data analytical skills are a necessity.
Key job responsibilities
Own product roadmap and oversee
Define near and longterm product vision
Author highimpact narratives & documents (PRFAQs strategic proposals etc. for review by senior leadership team
Responsible for the strategy of complex initiatives significant improvements or new features
Lead technical design of projects driving delivery from requirements through implementation.
Drive crossteam alignment across multiple tech teams
Define and measure Key Performance Indicators.
Mentors fellow Team Members in best practices
A day in the life
As a PMT for Checkout systems (POS SelfCheckout Hospitality POS) you are responsible for driving the SDLC for business and technical features for the product and services owned by the team. Youll tackle a prioritized backlog of improvements for focusing on operational excellence. Collaborating with vendors and crossfunctional teams youll progress highpriority items while also driving the long term vision for these products and managing the roadmap. Your expertise will be crucial in mentoring junior members and translating stakeholder requirements into innovative technical solutions that propel our global retail operations forward.
About the team
We are a small dynamic team responsible for the Checkout systems in WWGSTs Whole Foods Market stores. Our work is critical to the smooth operation of all retail locations. We collaborate closely with thirdparty software vendors to optimize our core POS solutions while also working directly with operations partners product teams and other technical and support teams across WWGST. Our mission is to continuously improve the POS experience for both our store associates and customers driving operational excellence.
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executivelevel prioritization and planning
Experience in using analytical tools such as Tableau Qlikview QuickSight
Experience in building and driving adoption of new tools
5 years of technical product or program management experience
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