Leasing Marketing Manager
Leasing Marketing Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Want to learn more about The Scion Group Check out our website.
Were hiring immediately!
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas.
Your Opportunity
Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customercentric culture while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an allin work ethic.
Your Benefits
- FLSA Status Exempt
- Discretionary annual bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Maternal Leave
- Parental Leave
- Learning reimbursement opportunities
Your Responsibilities
Staff Development and Leadership
- Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment.
- Assist the General Manager with ensuring all onsite staff are trained and compliant with Fair Housing safety and company policies.
Property Administration
- Assist with planning and executing successful annual Turnover processes.
- Assist with movein and moveout processes.
Facilities & Capital
- Regularly inspect and report on property curb appeal and overall appearance of building exterior common areas amenities and apartments.
- Coordinate work orders with appropriate staff to ensure requests are being met on time necessary communication is sent to residents and customer satisfaction remains high.
- Keep a consistent pulse on resident feedback regarding facilities and maintenance needs.
Annual Turnover Process
- Partner with General Manager Assistant General Manager and Facilities Supervisor in the planning and of annual Turnover processes.
Customer Experience & Sales
- Assist with all customer sales interactions both personally and through directing team members in alignment with company standards.
- Utilize KPIs to report on trends insights and proactively address issues.
- Provide expert direction on sales and revenue goals and lead the team to achieve them.
- Utilize KPIs to report on trends insights and proactively address issues.
- Perform weekly market surveys to Identify and recommend local marketing opportunities appropriate marketing messages and material to drive traffic to the property.
- Oversee all oncampus and inperson marketing events.
- Execute social media and communication strategies on various platforms to engage customers.
Financial Performance
- Manage promotional material and property incentives meeting marketing and concession budget.
The responsibilities listed above are not all inclusive.
Qualifications
- College graduate preferred with a minimum of two years of customer service sales and/or community management experience or an equivalent combination.
- Ability and willingness to work up to six days per week for necessary level of management coverage.
- Values and fosters a sensitive and supportive approach to a diverse working and living environment.
- Commitment to excellence and high standards with acute attention to detail.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and Property Management Systems.
- Works well with all levels of management.
- Strong organizational problemsolving and analytical skills.
- Handles multiple complex projects with minimal guidance prioritizes effectively and meets deadlines.
- Works well independently and as a member of various teams.
What We Require
- Customercentric mindset
- Exceptional written and verbal communicator
- Brand awareness
- Marketing and leasing
- Keen organization and prioritization skills
- 1 years experience working in customer service
Relevant Systems and Platforms
- Entrata (Property Management System)
- Greenhouse (Applicant Tracking System)
- Lattice (Performance Management System)
- Turnable (Electronic Turn board)
- Microsoft Office
- Social Media Platforms (Instagram Tik Tok Facebook)
Operational Details
- Job location is at the assigned property.
- Working hours consist of daytime business hours and up to six days per week during peak times.
The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race religion creed national origin color gender sex sexual orientation gender identity or expression age physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation) genetic information HIV/AIDS status marital status uniformed service veteran status pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfers leaves of absence compensation training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.
IND5 #wearehiring #werehiring
Required Experience:
Manager
Employment Type
Full Time
