Revenue Officer IIISenior

The County of Ventura offers an attractive compensation and benefits package that includes:

• Educational Incentive An educational incentive of 2.5 for completion of an associates degree 3.5 for completion of a bachelors degree OR 5 for completion of a graduate degree.
• Bilingual Incentive Based on agency needproficiency levels by exam are $.69 per hour (Level I) $1.00 per hour (Level II) or $1.32 per hour (Level III).
• Vacation Accrual New regular fulltime employees shall accrue approximately 14 days of vacation a year for the first 10400 hours or 5 years of service; vacation accruals increase atand 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.
• Vacation Redemption After 14560 hours of continuous County service an employee may elect to cash in or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.
• Sick Leave Fulltime regular employees accrue 3.08 hours of sick leave per biweekly pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 biweekly pay periods.
• Deferred Compensation Eligible to participate in the Countys 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00 match on your 401(k) contributions.
• Health PlansFull time employees are given a flexible credit allowance of up to $25558 annually to offset the purchase of medical dental and/or vision insurance for you and your dependents.
  • Employee only $509 per biweekly pay period
  • Employee plus one dependent $779 per biweekly pay period
  • Employee plus family $983 per biweekly pay period
• Flexible Spending AccountsPretax benefit towards eligible medical dental and vision care and/or dependent care expenses.
• Pension PlanParticipation in the Countys defined pension plan which has reciprocity with CalPERS.
• Holidays 12 paid days per year which includes a scheduled floating holiday.
• Additional Benefits Tuition Reimbursement Disability Plans Employee Assistance Program Life Insurance Wellness Program.

Depending on assignment duties may include but are not limited to the following:

Revenue Officer I/II

• Learns how to (I) / Collects and enforces collection efforts of delinquent revenues utilizing phone electronic and personal visits or field work to locate and contact individuals and organizations to secure information and enforce compliance with specific provisions of tax laws rules or regulations; understands how to disseminate relevant information in order to enforce compliance with the County procedures and legal requirements.
• Learns to (I) / Investigates and analyzes accounts up to and including tax evasions.
• Learns to (I) / Conducts skip tracing/investigation to locate taxpayers.
• Assists with (I) / Seizes and impounds personal property and/or bank accounts for tax delinquencies and investigates complaints.
• Assists with (I) / Issues written demands to title companies; learn to (I) / completes title searches.
• Interacts with the public notaries state local and federal agencies and private fiduciary institutions and nonprofit organizations.
• Keeps accurate records reconcile accounts prepare reports and keep up to date correspondence; learns how to (I) / reviews bankruptcy and State and Federal court files; assists with cases that require (I) / testifies in court when required.
• Works in conjunction with the County ClerkRecorder and learn to (I) / perform maintenance on liens on property.
• Learns how to (I) / Researches returned tax bills and notices for new addresses; coordinates efforts with the Assessor and the State of California.
• Learns how to (I) / Researches county records at the Assessor County ClerkRecorder AuditorController and Superior Court offices; assist with (I) / responds to phone calls for Tax Enforcement Investigators as needed.
• Cross trains with Public Service staff to learn how to process varied transactions and assist in phone queue as needed.
• Performs related duties as assigned.

• Handles auctions of Power to Sell Properties; seizes and impounds personal property; arranges for the sale of seized items; reviews court files to identify parties of interest and/or determine equity on real or personal property for seizures or liens; performs site visits to property on the tax sale list and makes personal contact with the owners; prepares Board of Supervisors letters and exhibits; prepares rescissions and handles liens on property; completes title searches; reconciles accounts.
• Enforces collection of delinquent unsecured property taxes; conducts skip tracing/investigation to locate taxpayers; investigates possible tax evasions; investigates and resolves the more complex and repeat delinquent tax accounts through person contact and other enforcement actions.
• Disseminates relevant information to enforce compliance with tax law; verifies tax liability and secures evidence for court prosecution; represents the county at administrative hearings; handles small claims court cases; prepares and testifies in Superior Court cases.
• Reviews work of Revenue Officers I/II and frontline staff for accuracy and provides coaching when opportunities arise.
• Provides support for additional areas of special collections including bankruptcy cases business licenses and Transient Occupancy Tax.
• Interacts with the public notaries state local and federal agencies and private fiduciary institutions as well as County Counsel and nonprofit organizations.
• Prepares reports reconciliations and correspondence.
• Interprets and analyzes legislative changes to the areas of collection enforcement and taxation and establishes strategy policy and procedure for the collection of said taxes.
• First point of contact for all escalations from Revenue Officers I/II; assists superiors in the more difficult investigations and works with County Counsel in legal matters.
• Trains new Revenue Officers in Special Collections Unit.
• Provides basic information and training on special collections to front line staff.
• Performs related duties as assigned.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING AND EXPERIENCE

Any combination of education and experience which has led to the acquisition of the required knowledge skills and abilities. An example of qualifying education and experience includes:

Revenue Officer I: One 1 year experience in a fiscal office or customer service environment that involved direct contact with the public to explain policies and procedures.

College courses and/or training seminars in relevant courses of study (example: business administration criminal justice behavioral science etc. may be substituted for six 6 months of experience.

Revenue Officer II: Three 3 years experience in a fiscal office or customer service environment that involved direct contact with the public to explain policies and procedures;

OR

One 1 year of experience as a Revenue Officer I or Collections Officer II.

Senior Revenue Officer: Three 3 years of experience as County of Ventura Collection Officer III Revenue Officer II or investigator or enforcement officer in a California TreasurerTax Collectors Office;

OR

Three 3 years of experience as a credit manager loan officer or collection officer for a financial institution.

Knowledge Skills and Abilities:

Revenue Officer I/II

Working knowledge of: how to utilize search engines to locate California Revenue and Taxation code state law civil and bankruptcy laws IRS rules and regulations and county ordinances; understanding investigative procedures; knowing or being able to find real estate and tax related legal procedures and terminology; understanding collection methods and techniques; telephone and email etiquette.

Skill and ability to: work well in a team environment; treat people with respect; gather information through interview and investigation; deescalate situations; assemble facts in order to draw conclusions and make sound recommendations; communicate effectively both orally and in writing; exercise appropriate judgement in answering questions and releasing information; make accurate calculations; works well with Microsoft Suite specifically Excel Word and Outlook.

Senior Revenue Officer

Working knowledge of: California Revenue and Taxation code state law civil and bankruptcy laws IRS rules and regulations and county ordinances; investigative procedures and interview techniques; real estate and tax related legal procedures and terminology; rules of evidence and court procedures; collection methods and techniques; basic knowledge of or willingness to learn leadership and supervisory skills.

Skill and ability to: assemble analyze and evaluate facts in order to draw conclusions and make sound recommendations; handle the most difficult public contact situations involving irate individuals; communicate effectively both orally and in writing; exercise appropriate judgement in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations; experience in project or team leadership; ability to train others; ability to interpret apply and explain legal provisions and County policies regarding delinquent or defaulted accounts; works well with Microsoft Suite specifically Excel Word and Outlook.

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on the closing date.

To apply online please refer to our web site atwww.ventura/jobs. If you prefer to fill out a paper application form please callfor application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L1970 Ventura CA 93009.

Information for Transfer Candidates:If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please click here (Download PDF reader) for additional information.

Note: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the recruitment and hiring process to assist in determining qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION EVALUATION qualifying: All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.

WRITTENEXAMINATION 100: An unproctored internetbased jobrelated written examination will be conducted to test applicants knowledge skills and abilities in relation to Math Office Practices & Customer Service and Reading Comprehension. Applicants must earn a score of seventy percent 70 or higher to qualify for placement on the eligible list.

ELIGIBLE LIST
Candidates successfully completing the examination process may be placed on an eligible list for a period of one 1 year.

The eligible list established from this recruitment may be used to fill present and future Regular (including Temporary and FixedTerm) Intermittent and ExtraHelp vacancies. There is currently one 1 Regular vacancy.

VALIDATING PROCTORED WRITTEN EXAM:Offers of employment may be conditional to the candidate until taking and passing an onsite proctored exam similar to the unproctored internetbased exam.

BACKGROUND INVESTIGATION: A thorough preemployment post offer background investigation which may include inquiry into past employment education criminal background information and driving record is required for this position.

EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

CONTACT INFORMATION: For further information about this recruitment please contact Esmeralda Oseguera by email at or by telephone at.