ITSM Solutions Engineer ENGDE
ITSM Solutions Engineer ENGDE
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Configure and develop the ITSM solution as a member of the development team (DevOps)
- Record requirements and document them In collaboration with the provider implement and test the corresponding service management processes
- Act as the first point of contact to ensure ITSM support
- Administer users groups services and forms in ITSM
- Ensure that the acceptance criteria are met and that the ITSM solution is ready for production
Requirements
- Requirements Several years of experience with ITIL processes
- Experience in configuration administration and development within an ITSM tool
- Ability to work independently and as part of a team
- Good communication skills and customer orientation
- Proficiency in German and English written and spoken
- Knowledge of another national language is an advantage
Benefits
- Varied and interesting role in a dynamic environment
- Extremely exciting and collegial environment
- Working conditions according to the collective labor agreement (GAV) such as 40hour work week at least 27 vacation days the possibility to work partially from home 18 weeks of maternity leave and 4 weeks of paternity leave etc.
Employment Type
Full-Time
