Lead QA Engineer

Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange) SWICA Generali and others in enhancing customer interactions and automating processes using our Conversational AI technology.

Our global team comprises over 60 highly skilled professionals from diverse backgrounds.

Our company culture is open and progressive with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion purpose challenges and fun.

Tasks

We are seeking a highly skilled and experienced Lead QA Engineer to join our team and lead our quality assurance efforts. You will be responsible for designing and implementing test strategies managing test plans mentoring QA engineers and ensuring the delivery of high-quality AI products with LLM. The ideal candidate has a strong background in both manual and automated testing excellent communication skills and a proactive mindset for process improvement.

Key Responsibilities:

• Lead the QA team in planning execution and delivery of test strategies and test plans.
• Develop and maintain automated and manual test frameworks.
• Work closely with product managers developers and other stakeholders to define test requirements.
• Mentor and support junior QA engineers to ensure best practices and high performance.
• Oversee the testing of web mobile API and/or backend applications ensuring full coverage.
• Analyze and report test results track defects and ensure issues are resolved before release.
• Drive continuous improvement in QA processes tools and methodologies.
• Participate in sprint planning daily stand-ups and release retrospectives.
• Collaborate with DevOps for CI/CD integration and test environment management.

Requirements

• Bachelors degree in Computer Science Engineering or a related field.
• 5 years of experience in QA with at least 2 years in a lead or senior QA role.
• Proficiency in writing test plans test cases and executing both manual and automated tests.
• Strong hands-on experience with test automation tools such as Selenium Cypress Playwright or similar.
• Experience with API testing tools like Postman REST Assured or similar.
• Familiarity with CI/CD pipelines (e.g. Jenkins GitHub Actions GitLab CI).
• Strong understanding of Agile/Scrum development processes.
• Excellent problem-solving skills and attention to detail.

Preferred Qualifications:

• ISTQB certification or equivalent.
• Experience with performance/load testing tools (e.g. JMeter Gatling).
• Experience testing cloud-based applications (AWS Azure GCP).
• Experience with bug tracking and project management tools (e.g. Jira TestRail).
• Experience with LLM-based AI products is preferred.
• Background in security or compliance testing (nice to have).

Benefits

• A culture comprised of diverse global teams who have a passion for collaboration and client service.
• The ability to have an impact on a fast-growing startup and innovative and state-of-the-art AI products and solutions.
• A competitive salary and scope for further advancement.
• A great environment that promotes open feedback and a flat hierarchy working at Enterprise Bot is a refreshing mix of purpose challenge and fun.

If youre excited about working on AI products and creating impactful user experiences wed love to hear from you!