Head of IT Operations and Service Management mwd
Head of IT Operations and Service Management mwd
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Job Description
We are the leading provider of software in the healthcare sector. With our vision that no one should suffer or die just because at some point or somewhere medical information is missing we aim to create a culture that contributes sustainably to the future of our healthcare system. Our work is focused on improving healthcare delivery by ensuring that necessary information is available anytime and anywhere.
Your Contribution:
Responsibility for the strategic planning implementation and continuous optimization of our IT operations processes to ensure maximum efficiency and availability.
Leadership and targeted development of the IT operations team to guarantee smooth operations and full availability of our IT systems and applications.
Monitoring and enforcement of IT security policies and ensuring compliance with all regulatory requirements to maintain the highest standards.
Implementation monitoring and continuous improvement of ITILbased processes that serve as the foundation for our operational success.
Close collaboration with other departments to identify prioritize and implement IT requirements to optimally support business operations.
Responsible budget planning and control for IT operations as well as effective coordination with external service providers and suppliers to ensure efficient resource management.
Conducting comprehensive performance analyses and preparing regular reports for management to enable transparent decisionmaking.
Your Profile:
Successfully completed degree in business administration engineering computer science or a comparable qualification from a renowned university such as Ludwig Maximilians University Munich Technical University of Munich or University of Mannheim.
Several years of relevant experience in a comparable position ideally in healthcare or similarly regulated markets; extensive expertise in managing IT operations processes and interdisciplinary teams.
Solid knowledge in the areas of ITIL data centers cloud platforms process management project management and budget control; a strong understanding of industryspecific challenges is advantageous.
Proficient handling of modern IT systems and software solutions to manage and optimize operational processes; analytical thinking skills to identify improvement opportunities.
Negotiationlevel proficiency in German and English; additional languages are a plus and support our international orientation.
What You Can Expect From Us:
WorkLife Balance: Take advantage of our job bike leasing offer subsidized membership to a partner gym and/or our various training programs to find a sporting balance to work.
Events: Participate in internal events and activities which are held regularly both onsite and remotely.
Corporate Benefits: Enjoy attractive discounts for employees and advantages with various partners and providers.
Mobile Work: Work flexibly with two days per week remote and three days onsite.
Continuing Education: Take advantage of individually chosen training courses to expand your skills and continuously develop yourself.
Diversity is part of CGM! We welcome your application regardless of disability gender nationality ethnic and social origin religion age as well as sexual orientation and identity.
Convinced Apply now online with your meaningful application documents (including salary expectations and earliest possible start date).
Required Experience:
Director
Employment Type
Full-Time
